SAM #SP4701-26-Q-MOTR

DLA Solicitation for Motorola Radio System Maintenance and Support (Global, Multi-Year)

The Defense Logistics Agency (DLA) is soliciting annual maintenance and technical support services for its Motorola-based Enterprise Land Mobile Radio (ELMR) System, covering a global network of federal and military sites. - Government Buyer: - Defense Logistics Agency (DLA), DCSO Philadelphia - OEMs and Vendors Mentioned: - Motorola (primary OEM for radio infrastructure and subscriber units) - HP, Juniper, Aruba, Telewave, Seagate (supporting hardware) - Products/Services Requested: - Annual maintenance and 24/7 technical support for Motorola ASTRO25 Trunked Systems and associated radio infrastructure - Infrastructure repair, advanced replacement (within 24 hours), system upgrades, security updates, and radio subscriber repairs - Support for NICE recorders, emergency call boxes, and network management - Key hardware includes Motorola GGM8000 Gateways, GTR8000 Repeaters, MCC7500 Consoles, HP servers and workstations, Juniper routers, Aruba switches, and Telewave antennas - Notable part numbers: T7539A (CRYPTR ii), F7979A (Desk Set Radio Gateway Unit), T7038A (GCP Site Controller), T7054A (GTR8000 Repeater Site), SPM01SUM0238 (MOTOROLA GGM8000), F2380A (Radio Desk Set MCD5000), 5HQ59UP#ABA (HP Z2 Mini G4 Workstation), and others - Unique or Notable Requirements: - 24x7x365 support and rapid advanced replacement for critical components - System security updates and STIG backporting for compliance - Support for a wide range of DLA and military locations, including remote and overseas sites - Multi-year contract with base year and two 12-month option periods - Places of Performance: - Major DLA sites: Richmond (VA), Columbus (OH), Mechanicsburg (PA), New Cumberland (PA), Tracy (CA), Red River (TX), Carlisle Barracks (PA) - Remote and overseas locations: Albany (GA), Bremerton (WA), Anniston (AL), Letterkenny (PA), Battle Creek (MI), Corpus Christie (TX), Norfolk (VA), Guam, Japan, Qatar, Hawaii, Okinawa - Military bases: Davis Monthan AFB (AZ), Camp Arifijan (Kuwait), Tinker AFB (OK), Camp Pendleton (CA), Fort Campbell (KY), Hill AFB (UT), Warner Robins AFB (GA)

Description

This RFI is issued seeking small business resellers capable of providing Motorolsa radio Infrastructure and hand-held/mobile radio maintenance and support services.  DLA operates a variety of radio communication systems and equipment at several DLA locations throughout the world, such as ASTRO25 Trunked Systems. Given the criticality of these communications systems to daily operational functions, DLA must ensure that all trunked radio equipment is functioning at all times. The primary means of communications for DLA Emergency Services is the Trunked Radio System. This Statement of Work identifies the Government’s requirements to ensure continuous operational efficiency related to the DLA Enterprise Radio communications infrastructure.  The objective is to maintain an Enterprise Trunked Radio System Maintenance contract for DLA radio infrastructure, services, and subscriber units. There will be Infrastructure Repair with Life Cycle Support Services to include Technical Support  and other services as indicated in the below chart. 

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