SAM #36C25226Q0488

Sole Source Maintenance for Navi-Care Nurse Call System at Tomah VA Medical Center

This opportunity involves a sole source contract for preventive and corrective maintenance of the Navi-Care Nurse Call System at the Tomah VA Medical Center in Wisconsin. - Department of Veterans Affairs (VA) Great Lakes Acquisition Center is the contracting agency - Hill-Rom, Inc. is the sole authorized vendor for the Navi-Care Nurse Call System - Services required: preventive and corrective maintenance, using only new OEM parts and OEM-certified personnel - No gray market, used, refurbished, or counterfeit parts allowed - Vendors must be OEM, authorized dealer, distributor, or reseller, with proof of authorization - Contract period: base year (10/01/2026–09/30/2027) plus four option years - Place of performance: Tomah VA Medical Center, Tomah, WI - Contracting office: Great Lakes Acquisition Center, Milwaukee, WI - NAICS code: 541511 (Custom Computer Programming Services) - Competitive quotes not accepted unless a firm can demonstrate full compliance with requirements - Estimated contract value: not specified, but likely in the range of $100,000–$500,000 for multi-year maintenance - Only Hill-Rom, Inc. is currently eligible; competitors must provide OEM authorization and meet all requirements

Description

Under Statutory Authority 41 U.S.C. 1901 the VA Great Lakes Acquisition Center (GLAC) intends to negotiate a sole source contract with Hill-Rom, Inc. to provide preventive and corrective maintenance of the Navi-Care Nurse Call System at the Tomah VA Medical Center in Tomah, WI. Hill-Rom, Inc. is the sole vendor authorized to provide this service.

This acquisition is conducted under the authority of 41 U.S.C. 1901 Simplified Acquisition Procedures as implemented in FAR 13.106-1(b)(2), only one responsible source and no other supplies or services will satisfy agency requirements. The NAICS Code is 541511.

This Notice of Intent is not a request for competitive quotes. No solicitation documents are available, and telephone requests will not be honored. However, if a firm believes it can meet the requirements it must provide information about its products and services, as well as references from other customers who are using these products and services to the Contracting Officer by 10:00am CDT on 05/29/2026. Supporting evidence must be furnished in sufficient detail to demonstrate the ability to comply with the above requirements. This evidence shall include the following:

1.) A letter from the Original Equipment Manufacturer (OEM) stating vendor is an authorized distributor per clause 852.212-71(c). 2.) Proof vendor can purchase OEM parts, if required. 3.) Proof all technical personnel are OEM certified. 4.) Proof the firm can utilize OEM s billable service, if using.

Responses received will be evaluated, however; a determination by the Government not to compete the proposed procurement based upon responses to this notice is solely within the discretion of the Government. If no responses are received, the Contracting Officer will proceed with the sole source negotiation with Hill-Rom, Inc.

Capability statements shall be submitted by email only as a MS Word or Adobe PDF attachment to Eileen Meyer at eileen.meyer@va.gov. TELEPHONIC INQUIRIES WILL NOT BE ACCEPTED.

VAAR 852.212-71 GRAY MARKET AND COUNTERFEIT ITEMS (FEB 2023) (a) No used, refurbished, or remanufactured supplies or equipment/parts shall be provided. This procurement is for new Original Equipment Manufacturer (OEM) items only. No gray market items shall be provided. Gray market items are OEM goods intentionally or unintentionally sold outside an authorized sales territory or sold by non-authorized dealers in an authorized sales territory. (b) No counterfeit supplies or equipment/parts shall be provided. Counterfeit items include unlawful or unauthorized reproductions, substitutions, or alterations that have been mismarked, misidentified, or otherwise misrepresented to be an authentic, unmodified item from the original manufacturer, or a source with the express written authority of the original manufacturer or current design activity, including an authorized aftermarket manufacturer. Unlawful or unauthorized substitutions include used items represented as new, or the false identification of grade, serial number, lot number, date code, or performance characteristics. (c) Vendor shall be an OEM, authorized dealer, authorized distributor, or authorized reseller for the proposed equipment/system, verified by an authorization letter or other documents from the OEM. All software licensing, warranty and service associated with the equipment/system shall be in accordance with the OEM terms and conditions. (End of clause)

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