New Brunswick Opportunities Network #8026167-26R1

Service New Brunswick RFP for SaaS Data Center Infrastructure Management Solution

Service New Brunswick is seeking a comprehensive SaaS Data Center Infrastructure Management (DCIM) solution to centralize and manage its data center assets and operations. - Government Buyer: - Province of New Brunswick, Service New Brunswick (SNB), Strategic Procurement Division, Technology Services - Products/Services Requested: - DCIM software solution (SaaS deployment) - Must support full lifecycle asset management, power and environmental monitoring, advanced visualization, capacity planning, and integration with third-party systems - Licensing for 13 principal and 575 independent sites - Inventory includes: 975 cabinets, 462 servers, 21 storage arrays, 1156 switches, 1450 cabinet PDUs, 1026 UPS units, 5 generators, 32 HVAC/CRAC units - Technical support and deployment services - Enterprise-class support (minimum 8x5 coverage, 10 monthly support hours, SLAs, training, coordinated deployment plan) - Unique/Notable Requirements: - SaaS solution with Canadian hosting preference for data sovereignty - Mandatory technical requirements: SNMP support, Active Directory/SAML 2.0 authentication, TLS 1.2 compliance, robust reporting, change management - Compliance with SNB IT security and privacy standards (aligned with NIST 800-53(R5)), Official Languages Act - Subscription-based licensing model with detailed pricing - OEMs and Vendors: - No specific OEMs or vendors named; open to all compliant solutions - Period of Performance: - Initial contract term of three years, with option to renew for up to seven additional years - Places of Performance and Delivery: - Fredericton Regional Centre (contracting office) - 13 data centers across New Brunswick (primary place of performance) - 20 McGloin Street, Fredericton (delivery location)

Description

This solicitation is a Request for Proposal (RFP) issued by the Province of New Brunswick, Service New Brunswick, for a Data Center Infrastructure Management (DCIM) solution. The procurement involves providing a comprehensive software application solution that integrates IT and facility management disciplines to centralize monitoring, management, and intelligent capacity planning of data center critical systems. The RFP includes detailed mandatory technical requirements, administrative conditions, and evaluation criteria. Bids are accepted electronically, and the closing date for vendor responses is June 18, 2026, at 1:30 p.m. Atlantic Time.

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