Tarrant County Ionwave #F2023183 Addendum 1

Onsite Language Interpretation and Translation Services for Tarrant County Public Health Clinics

Tarrant County Public Health is seeking qualified vendors for a multi-year contract to provide onsite, in-person language interpretation and translation services for patients with limited English proficiency in its clinics. - Government Buyer: - Tarrant County Public Health (Purchasing Department) - OEMs and Vendors Mentioned: - Translation & Interpretation Network, LLC (Primary Awardee) - Universe Technical Translation, Inc. (Secondary Awardee) - MasterWord Services, Inc. (Alternate 1) - Language Line Services, Inc. (Alternate 2) - Worldwide Languages (Bidder) - Products/Services Requested: - Onsite, in-person language interpretation and translation services for medical settings - Main languages: Spanish (1,350 hours), Afghan Persian/Burmese (1,150 hours), Arabic (350 hours), Pashto (350 hours), Swahili (370 hours), and others (see line items for full list) - Additional languages: Dari, Farsi, French, Kinyarwanda, Ukrainian, Haitian Creole, Hindi, Russian, Nepali, Burmese, Karen, Kiswahili, Lingala, Somali, Tigrinya, Vietnamese, and more - Optional services: Vision Impaired (Braille translation), Video Remote Interpreting (VRI) - Translation of educational materials and proofreading - Unique or Notable Requirements: - Interpreters must be medically certified or have proven medical competencies - Compliance with HIPAA and confidentiality standards is mandatory - Services must be available for regular and emergency appointments, with no minimum assignment hours or separate first-hour rates - Pricing is fixed for the contract duration, inclusive of all costs (including travel) - Ability to provide staff on demand and support for cultural collaboration and localization - Translation services are paid at the interpretation hourly rate - VRI may be used as a supplement if requested - Estimated annual contract value: Approximately $179,000 based on prior year expenses - Main places of performance: Tarrant County Public Health Main Campus (1101 S. Main St., Ste. 1600, Fort Worth, TX 76104) and specialty clinics in Tarrant County

Description

Tarrant County Public Health is seeking qualified vendors to provide on-site, in-person language interpretation and translation services for patients. The contract term is twelve months from the date of award, with the option to renew for two additional twelve-month periods. Services include facilitating communication between medical staff and patients, cultural collaboration, localization, translation of educational materials, and proofreading. The contract requires compliance with HIPAA and confidentiality agreements, and interpreters must have medical interpreter certification or proven medical competencies.

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