Lone Star College System Ionwave #RFP 26-05-01

Lone Star College System Solicits Cisco Smartnet Licensing, Maintenance, and Support Services

Lone Star College System (LSCS) is seeking proposals for Cisco Smartnet licensing, maintenance, and support services to ensure ongoing support for its technology infrastructure across 23 locations in the Greater Houston area. - Government Buyer: - Lone Star College System (LSCS) Procurement Department - Commodity Manager: Clavelia Martin - OEM Highlighted: - Cisco (Original Equipment Manufacturer for all requested products and services) - Products/Services Requested: - Cisco Smartnet licensing/subscription (discount percentage to be proposed) - Cisco Smartnet maintenance and support (discount percentage to be proposed) - Any other costs related to Cisco Smartnet services (to be detailed by supplier) - Services include: direct access to Cisco technical support, software updates, hardware replacement, version upgrades, security updates, network/server monitoring, application alerting, log analysis, and integration with existing IT systems - Notable Requirements: - Vendor must maintain Cisco Preferred Partner status - Vendor must have a local presence in the Greater Houston area - Proof of active license renewal, updated license keys, and documentation of support coverage required - Pricing will be based on annual hardware coverage adjustments - Compliance with federal and state regulations, and submission of references and certifications is mandatory - Place of Performance: - LSCS facilities across the Greater Houston area, with contracting office at 5000 Research Forest Drive, The Woodlands, TX 77381

Description

This Request for Proposal (RFP) is issued by the Lone Star College System for the purchase of a contract for Cisco Smartnet licensing, maintenance, and support services. The RFP outlines the requirement for proposals to be submitted electronically through the Lone Star College System eBid system. The Lone Star College System serves over 80,000 credit students each semester across 23 locations in the greater Houston area and is seeking to establish a contract to support its technology infrastructure. The RFP includes details on submission deadlines, contact information, and required attachments such as a W-9 form and Certificate of Interested Parties Form 1295.

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