Georgia Procurement Registry #IWQ 131503

PagerDuty Software and Services Solicitation for Gwinnett County

Gwinnett County Department of Financial Services, Purchasing Division is seeking quotations for PagerDuty software and related services to enhance incident response and IT operations. - Government Buyer: - Gwinnett County Department of Financial Services, Purchasing Division - OEMs and Vendors: - PagerDuty (primary OEM) - Equivalent products from other vendors are permitted - Products/Services Requested: - 110 units of PagerDuty Platform Business (or approved equivalent) - 1 unit of Business Pack of 50 Users (or approved equivalent) - 2 units of Live Call Routing (or approved equivalent) - 1 unit of Premium Support (or approved equivalent) - Notable Requirements: - Vendors may propose equivalent solutions to PagerDuty - Minimum of three references for similar projects required - Compliance with Gwinnett County's ineligible source list - All required documentation must be submitted to avoid rejection - Contract Term: - One-year period - Place of Performance: - Gwinnett County, Lawrenceville, GA

Description

This solicitation is for the provision of PagerDuty software and related services. It includes the supply of the PagerDuty Platform Business, Business Pack of 50 Users, Live Call Routing, and Premium Support or approved equivalents. The contract term is from August 17, 2026, to August 16, 2027. The solicitation is issued by Gwinnett County and requires vendors to submit informal written quotations by May 29, 2026.

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