SAM #270082

CMS Seeks National Implementation Services for CAHPS Hospice Survey

CMS is seeking small businesses to support the national implementation of the CAHPS Hospice Survey, a key initiative for evaluating hospice care experiences: - Government Buyer: - Centers for Medicare & Medicaid Services (CMS), Department of Health and Human Services - Products/Services Requested: - National implementation and administration of the CAHPS Hospice Survey - Project management and oversight of survey vendors - Development and maintenance of a survey website and data submission portal - Technical assistance for survey operations - Data analysis and quarterly reporting for the Hospice Quality Reporting Program - OEMs and Vendors: - No specific OEMs or commercial vendors are named in the opportunity - Unique or Notable Requirements: - Expertise in hospice care, survey administration, and large-scale project management - Ability to manage and oversee multiple survey vendors - Maintenance of secure, user-friendly data portals and websites - Adherence to standardized survey protocols and quarterly public reporting - Focus on supporting the Hospice Quality Reporting Program - No hardware, physical products, or part numbers are specified; the procurement is entirely for professional services and technical support.

Description

This work is for the continued national implementation of the CAHPS Hospice Survey.  The intent of the CAHPS Hospice Survey initiative is to provide a standardized questionnaire and survey procedures to enable caregivers of patients who died under hospice care to evaluate their experiences with hospice.  Results of the survey are updated quarterly on Care Compare on www.medicare.gov. Copies of the current questionnaire, plus additional information about survey procedures can be found on the survey website, www.hospicecahpssurvey.org.

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