Texas DIR/ESBD #HHS0016585

Texas DSHS Solicits LabWare LIMS Maintenance, Operations, and TLO Integration Services

The Texas Department of State Health Services (DSHS), through the Health and Human Services Commission (HHSC), is seeking a contractor to provide comprehensive maintenance, operations, licensing, and integration services for its LabWare Laboratory Information Management System (LIMS) and Texas Laboratory Online (TLO) application. - Government Buyer: - Texas Health and Human Services Commission (HHSC), Department of State Health Services (DSHS), Public Health Laboratory Division (PHLD) - Procurement and Contracting Services (PCS) Office - OEM Highlight: - LabWare Inc. is the primary OEM for the LIMS software and Clinical Health Template - Vendors/Contractors: - No specific resellers or integrators named; opportunity is open to qualified providers with LabWare experience - Products/Software Requested: - LabWare Laboratory Information Management System (LIMS) v.8 - LabWare Clinical Health Template v.5.1 - Licensing for LabWare LIMS and associated modules - Services Requested: - Maintenance and operations support for LabWare LIMS and Clinical Health Template - Integration services to connect LabWare LIMS with Texas Laboratory Online (TLO) for secure, HIPAA-compliant, bi-directional data exchange - Licensing management, including site and concurrent user licenses - Supplemental administrative and operational support (2080 annual hours) - Training for agency personnel, including cybersecurity and development of training materials - Development services for special projects and compliance with federal/state mandates - Turnover services for knowledge transfer and system documentation at contract end - Notable Requirements: - Compliance with HIPAA, FISMA, and Texas Government Code exemptions - Performance metrics with liquidated damages for non-compliance - Disaster recovery and accessibility conformance - Dual CTCD/CTCM certification for contractors - Project management, change management, and regular reporting deliverables - Estimated Contract Value: - Approximately $3,000,000 total, with annual compensation around $407,192 - Period of Performance: - Three-year base term with up to two one-year extensions and a possible one-year operational extension - Place of Performance: - Primary work and delivery in Austin, Texas, including the Procurement and Contracting Services Building

Description

The Department of State Health Services (DSHS), on behalf of the Health and Human Services Commission (HHSC), is soliciting bids for LabWare Maintenance and Operations (M&O) and Texas Laboratory Online (TLO) Integration Services. The scope includes maintenance, licensing, administrative support, and integration services to connect LabWare Laboratory Information Management System (LIMS) with the TLO application. The project involves two phases: Operations starting February 28, 2027, and Turnover activities beginning twelve months prior to contract end. The contract requires dual CTCD/CTCM certification and covers multiple highway districts across Texas.

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