Opportunity

Texas DIR/ESBD #HHS0017410

Texas HHSC seeks OpCon Software Maintenance and Support Services (Premium Edition & Additional Tasks)

Posted

May 21, 2026

Respond By

June 08, 2026

Identifier

HHS0017410

NAICS

541512

This opportunity from the Texas Health and Human Services Commission (HHSC) seeks bids for OpCon Software Maintenance and Support Services, specifically for the OpCon Premium Edition and OpCon Additional Tasks. - Government Buyer: - Texas Health and Human Services Commission (HHSC), Procurement and Contracting Services - Department of State Health Services (DSHS) also supported - OEM Highlight: - OpCon (brand-specific requirement; only bids for OpCon will be considered) - Products Requested: - 1 unit of OpCon Premium Edition - 6000 units of OpCon Additional Tasks - Software maintenance, support, updates, and data hosting for OpCon platform - Services Requested: - Remote software maintenance and support - Call-back services and performance monitoring for OpCon cloud-based workload automation - Notable Requirements: - Strict adherence to OpCon brand, make, and model - Dual CTCD/CTCM certification required (Cert Number: 1900039065) - Compliance with Texas Government Code 2157.001 - Services available for both HHSC and DSHS - Place of Performance and Delivery: - Health and Human Services Commission, 701 W. 51st Street, Austin, TX 78751 - Procurement and Contracting Services, 1100 W. 49th Street, Austin, TX - Contract Value: - Estimated at $2,149,011.00 annually - Period of Performance: - Initial term of one year with two optional one-year renewals and a possible one-year extension - Unique/Notable: - Brand-specific procurement excludes alternatives; only OpCon solutions are eligible

Description

The Texas Health and Human Services Commission (HHSC) is seeking competitive bids to establish contract(s) for OpCon Software Maintenance. The solicitation is for software maintenance and support services, including updates and data hosting services. The contract will be available for use by both HHSC and the Department of State Health Services (DSHS). The estimated contract value is approximately $2,149,011.00, and the solicitation is exempt under Texas Government Code: TGC 2157.001.

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