SAM #75N98026Q00428

Comprehensive Maintenance Plan for Thermo Orbitrap IDX Mass Spectrometer and Vanquish LC System

The National Institutes of Health (NIH) Office of Logistics and Acquisition Operations (OLAO), part of the Department of Health and Human Services, is seeking a contractor for a comprehensive maintenance plan for critical laboratory equipment: - Government Buyer: - National Institutes of Health (NIH), Office of Logistics and Acquisition Operations (OLAO) - OEM Highlight: - Thermo Fisher Scientific (Thermo) - Equipment Covered: - Orbitrap IDX Mass Spectrometer - Vanquish Liquid Chromatography System - Binary Pump - Split Samplers - Column Compartment - Services Requested: - Full-service maintenance plan for all listed equipment - Unlimited repair service visits - All replacement parts and labor included - One scheduled preventive maintenance visit per year - Maximum 72-hour on-site response time after service request - Technical support and diagnostics - On-site service during normal business hours - Use of manufacturer-compliant components for all repairs/replacements - Unique/Notable Requirements: - All repairs must use OEM-compliant parts - Service provider must offer rapid on-site response (within 72 hours) - Place of Performance: - NIH OLAO, 6011 Executive Blvd., Suite 503L, Bethesda, MD 20892

Description

The IDX Orbitrap LC-MS/MS system is a highly specialized analytical instrument used for sensitive, quantitative mass spectrometry assays in support of active NIH research. Servicing this system requires advanced technical expertise in high-resolution mass spectrometry, software integration, calibration procedures, and instrument optimization. 

· Full-Service Plan for Thermo IDX Liquid Chromatography Mass Spectrometry system (Orbitrap IDX) and associated Vanquish liquid chromatography components. 

· Coverage shall include:  

Unlimited repair service visits  

All replacement parts  

All labor associated with repairs  

One scheduled preventive maintenance visit per year  

· Service response requirement:  

Maximum seventy-two hour on-site response time after service request is logged  

· System components covered under the service agreement:  

Orbitrap IDX Mass Spectrometer  

Vanquish Liquid Chromatography System  

Binary Pump  

Split Samplers  

Column Compartment  

· Service period:  

Base year and option years as specified in the contract period  

· Support requirements:  

Vendor shall provide technical support, diagnostics, and on-site service during normal business hours. 

Vendor shall determine repair or replacement of parts using manufacturer-compliant components. 

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