James Madison University #CMJ-1092

James Madison University Awards Canvas Cloud LMS Contract to Instructure, Inc.

James Madison University (JMU) has awarded a contract for a new Learning Management System (LMS) to Instructure, Inc., the OEM of the Canvas Cloud LMS platform. - Government Buyer: - James Madison University (JMU), Procurement Services Office - OEM and Vendor: - Instructure, Inc. (OEM and provider of Canvas Cloud LMS) - Products and Services Requested: - Canvas Cloud LMS: Cloud-based learning management system platform - Includes hosting, hands-free system updates and upgrades, basic support, standard online training, and a test/training instance - Implementation Services: Data migration (including courses from the past two years), project management, installation, configuration, and integration with existing JMU systems (e.g., PeopleSoft, Microsoft Office365) - Training Services: Differentiated training for technical staff and end-users, available both on-premises and remotely - Maintenance and Support: Ongoing maintenance, support, service-level agreements, and escalation procedures - Notable Requirements: - LMS must be highly intuitive, scalable, extensible, and cloud-based - Support for integration with plagiarism detection and proctoring tools - Robust data migration and accessibility features - Options for custom development and API integrations - Anticipated support for approximately 14,000 active courses annually, with growth expected - SWaM (Small, Women-owned, and Minority-owned) subcontractor participation encouraged - Contract Details: - Initial term through July 2028, with one three-year renewal option (potential final expiration July 2031) - Current annual service cost: $317,472.70 - Place of Performance: - James Madison University, Harrisonburg, VA (Procurement Services Office and main campus)

Description

James Madison University (JMU) is soliciting proposals to provide a Learning Management System (LMS). The LMS will support online teaching environments with features such as scalability, extensibility, and cloud-based access. The contract includes hosting services, system updates, support packages, training, and a test instance. The initial contract term is one year with options to renew for nine additional one-year periods. The current contract with Instructure, Inc. provides these services and is effective for service starting on or after July 1, 2022.

View original listing