SAM #OS349141

Award of Salesforce Software Licenses and Support for HHS Acquisition Systems

This award supports the Department of Health and Human Services (HHS) acquisition systems with Salesforce software and services: - Government Buyer: - Department of Health and Human Services (HHS) - Office of Assistant Secretary for Financial Resources (ASFR) - Program Support Center Acquisition Management Service - OEMs and Vendors: - Salesforce (OEM) - Carahsoft Technology Corp. (authorized reseller) - Products and Quantities: - Salesforce Service Cloud Unlimited Edition licenses - 1 license (part number: 200012643-611) - 62 licenses (part number: 200012643) - 21 licenses (part number: 200012643) - Salesforce Government Cloud Plus licenses - 4 licenses (part number: 200000942) - Salesforce Lightning Platform Starter Unlimited Edition licenses - 1 license (part number: 200012825-611) - 87 licenses (part number: 200012825-611) - Services: - Salesforce platform maintenance and support for HHS Consolidated Acquisition System (HCAS) and Office of Acquisition Support Tool (OAST) - Notable Requirements: - Proprietary Salesforce software and support required to sustain HCAS and OAST within the PRISM environment - Carahsoft identified as the only source capable of providing the necessary platform support and maintenance - Estimated Contract Value: - $691,303.39 - Places of Performance and Delivery: - HHS federal offices in Rockville, MD and Washington, DC - Office of Assistant Secretary for Financial Resources (ASFR)

Description

The Department of Health and Human Services (HHS), Office of the Assistant Secretary for Financial Resources (ASFR), Office of Acquisition (OA), Acquisition Business Systems Division (ABSD), requires Salesforce software licenses, maintenance, and associated support services necessary to sustain the HHS Consolidated Acquisition System (HCAS) and related Office of Acquisition Support Tool (OAST) capabilities. The objective of this requirement is to provide uninterrupted Salesforce licensing, platform maintenance, and associated support necessary to operate, administer, sustain, and improve OAST in support of HCAS mission.

Carahsoft Technology Corp. is the only source capable of providing the required Salesforce software licenses, proprietary platform support, and associated maintenance services necessary to sustain the HHS Consolidated Acquisition System (HCAS) operating environment within PRISM. Salesforce also serves as the system of record for Government audit purposes and supports user provisioning for onboarding new users into HCAS. Carahsoft is the only source identified that can provide the required Lightning Service Cloud Unlimited Edition, Lightning Platform Starter - Unlimited Edition, and Government Cloud products, together with the necessary maintenance and licensing support, at a fair and reasonable price to the Government. Accordingly, no other source can satisfy the Government's requirement without unacceptable risk of operational disruption, system incompatibility, audit support degradation, or duplication of cost.

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