Alberta Purchasing #AB-2026-02861

Modernization of External Client Survey Program for Workers' Compensation Board of Alberta

The Workers' Compensation Board of Alberta (WCB) is seeking to modernize its external client survey and insights program through a collaborative Request for Discussion (RFD) process. - Government Buyer: - Workers' Compensation Board of Alberta (WCB) - Contracting office located at 9925 107 Street, Edmonton, AB, T5J 2S5, Canada - Products/Services Requested: - Modernization services for external client survey and insights program - Collaboration to confirm requirements, delivery approach, and enabling technology - No specific products, part numbers, or OEMs identified - Unique/Notable Requirements: - Responses must be submitted exclusively through the WCB Supplier Portal - Participation in a collaborative discussion process is required prior to any potential RFP - Place of Performance: - Edmonton, Alberta - Contracting office at WCB headquarters - No OEMs or specific vendors are mentioned in the solicitation

Description

The Workers' Compensation Board of Alberta invites qualified Service Providers to participate in a Request for Discussion (RFD) process to collaborate on confirming the requirements, delivery approach, and enabling technology for a modernized external client survey and insights program. Following this discussion process, qualified short-listed Service Providers may be invited to participate in a Request for Proposal (RFP) process. The project is focused on modernizing the external survey system to improve client insights.

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