SAM #1332KP26F0037

NOAA NCEI IT Support Services for LAN Operations and Cloud Migration (Sole Source Bridge Contract)

NOAA's National Centers for Environmental Information (NCEI) is issuing a one-year sole source follow-on contract for IT support services to maintain and migrate the NOAA5009 FISMA-moderate LAN system to the Commercial Cloud. - Contract covers operations and maintenance of critical IT infrastructure supporting environmental data archives - Incumbent contractor: Alpha Omega Integration, LLC (AOI) - Services include: - Operations support, configuration management, and Help Desk - Data Center Infrastructure Management and cable management - Network and security operations (WAN/LAN), security configuration, and continuity of operations - System and network administration, fault management, performance and security management - Database administration, IT system analysis, capacity planning - Preventative maintenance, hardware/software inventory, procurement support, and obsolescence remediation - Contract period: June 1, 2026 – May 31, 2027 (bridging gap during cloud migration, which completes by October 2026) - No specific OEMs, part numbers, or product quantities listed - Place of performance includes NCEI facilities in North Carolina and contracting office in Silver Spring, MD - Competitive follow-on contract planned for award by June 1, 2027

Description

NESDIS' National Centers for Environmental Information (NCEI) requires services to support the operations and maintenance (O&M) of the NOAA5009 Federal Information Security Modernization Act (FISMA)-moderate Local Area Network (LAN); NOAA5009 is the identifier that refers to the NCEI Archive, which is one of the most significant archives on Earth, with comprehensive oceanic, atmospheric, and geophysical data. NCEI archives over 229 terabytes of data each month from over 130 observing platforms. Many organizations and businesses use NCEI's environmental data to make informed decisions about their goods and services.

The services required to maintain the NOAA5009 are: operations support, configuration management, Help Desk operations, Data Center Infrastructure Management, cable management, network and security operations, Wide Area Network (WAN) and LAN support, security configuration management, continuity of operations, network and system administration, network faults management, networks account administration management, networks performance and security management, system administration and user support, system fault management, system administration performance management and security performance, database administration, IT System analysis, capacity planning, preventative maintenance on operational equipment including replacement parts modification and upgrades, obsolescence prevention and remediation, system hardware and software inventory, hardware procurement support, and software and software license procurement and maintenance support.

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