CanadaBuys #1000529820

Canada Revenue Agency Solicitation for Perpetual Tax Preparation Software Licenses and Support

The Canada Revenue Agency (CRA) is seeking a commercial off-the-shelf (COTS) tax preparation software solution to support its Community Volunteer Income Tax Program (CVITP) and Income Tax Assistance Volunteer Program (ITAVP) across Canada, with a focus on Quebec. - Government Buyer: - Canada Revenue Agency (CRA) - Contracting authority: Hamza Khangui - Products/Services Requested: - Perpetual user licenses for tax preparation software for tax years 2026–2031 (with options for prior years 2018–2025) - 17,500 licenses (activation keys) for 2026; 10,000 licenses per year for 2027–2031 - Optional additional licenses (2,500 per year) - USB key versions (150–175 per year, plus optional extras) - Training copies (1 per year) - Software must: - Prepare and file Canadian federal and all provincial returns, including Quebec TP-1 - Support both English and French - Be certified for electronic filing (TED, ReTRANSMETTRE) - Comply with accessibility, privacy, and security requirements - Provide annual software versions by mid-December for each tax year - Services: - Ongoing operational and technical support for volunteers and coordinators (phone/email) - Year-round access to a support team for troubleshooting and software enhancement - Unique/Notable Requirements: - Perpetual licensing (licenses remain valid regardless of contract duration) - Accessibility and environmental sustainability compliance - Delivery to multiple CRA regional offices across Canada - No specific OEMs or vendors named; open to all qualified providers - Locations: - CRA headquarters and regional offices in Ottawa, St. John's, Charlottetown, Bathurst, Saint John, Halifax, Hamilton, Calgary, and Montreal

Description

The Canada Revenue Agency (CRA) intends to contract a single provider for commercial off-the-shelf tax preparation software to support community programs in Quebec. The software solution must be capable of preparing and filing Canadian federal and provincial income tax returns, including Quebec TP-1, in both English and French. The contract duration is initially 12 months with options to extend up to five additional years. Proposals are to be submitted via the Canada Post Connect service.

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