Massachusetts COMMBUYS #BD-26-1039-EHS01-ASHWA-128591

MassHealth Business Support Services for Provider Operations

The Massachusetts Executive Office of Health and Human Services is seeking a contractor to provide comprehensive business support services for MassHealth provider operations. - Government Buyer: - Executive Office of Health and Human Services (EOHHS), Massachusetts - Products and Services Requested: - Software for business support services - Business administration services for provider operations - Comprehensive health services and health administrative services - Information services - Provider enrollment and revalidation - Provider communications - Contact center operations - Document management - Other related operational support services - OEMs and Vendors: - No specific OEMs or vendors are named in the solicitation - Unique or Notable Requirements: - Contractor must deliver a full suite of operational services supporting MassHealth provider enrollment, communications, and document management - Includes both software and administrative/operational services - Multiple attachments detail requirements, service levels, payment schedules, and technical specifications - Place of Performance: - Services are based in Boston, Massachusetts, with oversight by the EOHHS

Description

The Executive Office of Health and Human Services is issuing this Request for Responses to procure a contractor to provide business support services for MassHealth. The services include provider enrollment and revalidation, provider communications, contact center operations, document management, and related operational services. The solicitation involves multiple items such as software, business administration services, comprehensive health services, health administrative services, and information services. The response deadline is June 18, 2026.

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