Massachusetts COMMBUYS #BD-26-1088-RGT01-RGT01-128862

Consulting Services for Financial Aid Workflow Assessment and Redesign

The Massachusetts Department of Higher Education is seeking consulting services to improve the workflow and structure of its Office of Student Financial Assistance (OSFA) and Administration and Finance division. - Government Buyer: - Massachusetts Department of Higher Education (DHE) - Office of Student Financial Assistance (OSFA) - Products/Services Requested: - Management advisory services focused on workflow assessment and alignment - Consultant to provide feedback on future procurement needs for financial aid redesign - Assessment may include recommendations for expansion and integration at OSFA - Notable Requirements: - Emphasis on evaluating current processes and organizational structure - Deliverables include actionable feedback for future procurement and workflow improvements - Classified under UNSPSC code 801000 (Management Advisory Services) - No specific OEMs or commercial vendors are named in the solicitation - Single service line item requested; no hardware or software products specified

Description

The Department of Higher Education is seeking consultant services to assess the current structure and workflow of the OSFA and the Administration and Finance. The consultant will provide detailed feedback on future procurement needs as part of a financial aid redesign. The department may explore expansion and integration at OSFA to better assist student needs and create more efficient workflows. This opportunity is invitation-only and responses are due by May 15, 2026.

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