North Carolina eVP #Doc2142574081

NC DIT Solicits BeyondTrust Bomgar Remote Cloud Support and Migration

The North Carolina Department of Information Technology (NC DIT) is seeking to procure BeyondTrust Bomgar Remote Cloud Support, a cloud-based remote support solution, through a competitive solicitation. - Government Buyer: - North Carolina Department of Information Technology (NC DIT) - OEM Highlight: - BeyondTrust is the specified Original Equipment Manufacturer (OEM) for the Bomgar Remote Cloud Support solution - Products and Quantities: - Migration of 90 existing Remote Support (RS) Perpetual Licenses and 1 virtual machine (VM) to 90 RS Cloud licenses - 90 Remote Support Concurrent User Cloud licenses (annual subscription, years 1-3) - 1 Tier 2 Cloud Implementation Package (part number: PSPKG-RS-PSRE-T2) - Services: - Software support and maintenance for BeyondTrust Bomgar Remote Cloud - Notable Requirements: - Solution must comply with GovRAMP security standards - All data processing must occur within U.S. locations - Vendors must be registered with North Carolina's Electronic Vendor Portal - Contract Term: - Initial one-year term with two optional one-year renewals (annual subscription model)

Description

This solicitation seeks pricing and procurement of BeyondTrust Bomgar Remote Cloud Support for the North Carolina Department of Information Technology (DIT). The contract term is from October 1, 2026, to September 30, 2027, with two optional one-year renewal terms. The procurement involves cloud-based software as a service to support remote access and management. Offers will be publicly opened on June 4, 2026, at 2:00 PM ET.

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