North Carolina eVP #274-SWS04222026Cablink-B

City of Raleigh Solid Waste Services seeks in-cab navigation and fleet management technology

The City of Raleigh Solid Waste Services (SWS) department is seeking proposals for in-cab navigation and fleet management technology to modernize its waste collection operations: - Government Buyer: - City of Raleigh, Solid Waste Services, Business Services office - Products and Services Requested: - In-cab route navigation system with high positional accuracy (<15 feet), real-time route progress tracking, and supervisor monitoring - GIS-compatible route design and optimization software with waste-specific parameters, including import/export of route shapefiles and integration with GIS web layers - Advanced features such as integration with Power BI and CityWorks via API, voice and alert capabilities, and ESRI ArcGIS native ingestion for customer reporting - Deployment of in-cab tablets, vehicle sensors, and supervisor dashboards connected through a centralized data management platform - Fleet Size: - Over 90 collection vehicles - Unique/Notable Requirements: - Emphasis on modular, reliable, and field-ready digital systems - Seamless integration with existing City systems (e.g., CityWorks, Power BI, ESRI ArcGIS) - Open, future-proof architecture and ease of use for operators - Batch import/export of routes and real-time data sharing - No specific OEMs or vendors are named; solutions must be compatible with municipal GIS and data platforms - Place of Performance/Delivery: - City of Raleigh, with delivery location at 630 Beacon Lake Rd., Raleigh, NC 27610

Description

The City of Raleigh Solid Waste Services (SWS) is seeking proposals to improve operational efficiency, regulatory compliance, customer service, and cost savings by deploying simple, reliable, and field-ready technologies into the cab of its fleet vehicles. The initiative aims to enhance the operator experience, increase supervisory visibility, and streamline service verification and reporting through digital systems. The system must enhance safety, service verification, operational efficiency, customer service, and data-driven decision-making, while integrating seamlessly with existing City systems and maintaining ease of use and reliability in field conditions. Services requested include implementation of turn-by-turn and ad hoc navigation tools with route progress tracking, task assignments, driver-initiated documentation, and integration with GIS-based route planning tools for batch import and export of routes to navigation devices.

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