North Carolina eVP #274-SWS04202026Cablink-A

City of Raleigh seeks in-cab camera and AI sensor solutions for refuse truck fleet

The City of Raleigh Solid Waste Services (SWS) department is seeking proposals for advanced in-cab technology solutions for its refuse truck fleet to improve efficiency, safety, and customer service. - Government Buyer: - City of Raleigh, Solid Waste Services, Business Services office - Products and Solutions Requested: - Ruggedized camera systems for refuse trucks, compatible with automated side loaders and rear-end loaders - Automated positive service verification system using photo and sensor data, with GPS-linked photo records and supervisor dashboard analytics - AI-assisted features and advanced sensors for contamination detection (≥80% accuracy) and cart verification (≥95% accuracy), including voice and alert features - Integration with existing City CRM, GIS, and work order management systems (e.g., CityWorks, ESRI) - Services Requested: - Provision and installation of in-cab technology, including cameras and connected hubs with data transmission - Implementation of automated service verification and AI features - Deployment of advanced sensors and integration with City systems - Unique/Notable Requirements: - Technology must be ruggedized for refuse collection environments (resistant to vibration, moisture, dust, temperature extremes) - Open, future-proof architecture with seamless integration to current City systems - Field-ready, reliable, and simple to use - Installation to occur outside of operating hours - System must support supervisor dashboards and customer notifications - No specific OEMs or vendors are named in the solicitation.

Description

The City of Raleigh Solid Waste Services (SWS) is soliciting proposals to deploy simple, reliable, and field-ready technologies into the cabs of its fleet vehicles to improve operational efficiency, regulatory compliance, customer service, and cost savings. The initiative aims to enhance operator experience, increase supervisory visibility, and streamline service verification and reporting through digital systems. Requested services include implementation of automated photo- and/or sensor-based positive service verification across all weekly residential routes, introduction of AI-assisted features for contamination detection and cart verification, and integration with existing CRM, GIS, and work order management systems while complying with municipal standards.

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