Alberta Purchasing #2026-05-13-001

Town of Innisfail seeks proposals for phone system replacement and support services

The Town of Innisfail, Alberta, is seeking proposals for a comprehensive replacement of its current phone system. - Government buyer: Town of Innisfail, Alberta - No specific OEMs or vendors are named; proponents may propose solutions from any manufacturer - Products/services requested: - Modern telecommunications system (hardware, software, mobile device integration) - Solution options: cloud-hosted, on-premises, or hybrid - Physical desk phones, software applications, and mobile devices may be included - Implementation and ongoing support services - Unique requirements: - System must be reliable, flexible, user-friendly, and adaptable to future needs - Must support multiple departments and public access - Proponents may submit multiple proposals - Emphasis on sustainability, scalability, and value - No specific models, part numbers, or quantities provided - Place of performance: Town of Innisfail offices, 4943-53 Street, Innisfail, Alberta - Period of performance: Scheduled for a three-month window - Notable focus on future-proofing and adaptability for municipal operations

Description

The Town of Innisfail is seeking proposals for the supply, implementation, and ongoing support of a modern telecommunications system to replace the existing phone system. The solution should be reliable, flexible, user-friendly, and adaptable to future needs, supporting multiple departments and public access. The Town is open to cloud-hosted, on-premises, or hybrid solutions, including physical desk phones, software applications, and mobile devices. Proponents are encouraged to propose solutions that ensure sustainability, scalability, and value. The project is scheduled to start on July 1, 2026, and end on September 30, 2026.

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