California eProcure #RFP 25-15

San Bernardino Superior Court Seeks Jury Management System (JMS) Replacement

The Superior Court of California, County of San Bernardino is seeking proposals for a comprehensive Jury Management System (JMS) to replace its current in-house solution. - Scope and Buyer: - Procuring entity: Superior Court of California, County of San Bernardino - Covers all six court locations and approximately 250 staff users - Products and Services Requested: - Jury Management System (JMS) software, available as SaaS (preferred) or on-premise - Must automate jury pool/panel processing, attendance, notifications, financials, reporting, and case management - Must support high-volume operations (over 900,000 annual jury summons, 78,000 requests/month) - Must provide mobile juror check-in, batch actions, and automated IRS 1099 processing - Must include robust data migration (1 million+ records, 20GB data, 270GB documents) - Must offer real-time updates across multiple locations and support 99.99% uptime during peak operations - Implementation, data migration, and training services for 40-50 staff - Ongoing maintenance, updates, major upgrades, and disaster recovery testing included - Integration and Technical Requirements: - Integration with Microsoft Entra ID (SSO/MFA), LaserFiche, Tyler Enterprise Justice (case management), Aumtech (IVR/VOIP), Phoenix/SAP (financials), and support for data exports to Snowflake and Power BI - Support for both Azure and AWS cloud environments (preference for Azure) - Compliance with Judicial Branch Information Systems Controls Framework and CJIS security standards - Must support paperless operations, electronic notifications (including SMS), and extensive reporting/ad hoc capabilities - Notable Requirements: - No specific OEMs mandated, but integration with named platforms and vendors is required - Firm fixed price contract for five years, covering all maintenance and upgrades - Proposals evaluated on technical merit and cost - Place of Performance: - All six San Bernardino court locations, with primary offices at 247 West Third Street, San Bernardino, CA

Description

The Superior Court of California, County of San Bernardino is soliciting proposals for a Jury Management System (JMS) to replace its existing in-house system. The Court seeks a solution that automates jury functions including pool and panel processing, attendance tracking, financial management, and reporting. The system should support electronic notifications, data integration from multiple sources, and provide both on-premise and SaaS options, with a preference for SaaS. The contract is anticipated to be a firm fixed price for five years, with the goal of improving efficiency and moving towards paperless operations.

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