New York State Contract Reporter #2135157

Sole Source Maintenance and Support for Meditech EMR System at Helen Hayes Hospital

Helen Hayes Hospital, part of the New York State Department of Health, is seeking a sole source contract for maintenance and support of its Meditech electronic medical record (EMR) system. - Government Buyer: - New York State Department of Health, Helen Hayes Hospital, Materials Management Office - OEM and Vendor: - Medical Information Technology, Inc. (Meditech) is both the OEM and sole vendor for the required services - Products/Services Requested: - Ongoing maintenance, technical support, and software updates for the Meditech cloud-based EMR system - Services ensure continued functionality and stability of hospital financial, clinical, and administrative operations - Notable Requirements: - Sole source justification: Only Meditech can provide maintenance and updates for its proprietary EMR system - No other OEMs or vendors are considered capable, as confirmed by a prior Solicitation of Interest - Contract Details: - Initial one-year term with up to three additional one-year renewal options - Place of Performance: - Helen Hayes Hospital, Route 9W, West Haverstraw, New York

Description

The New York State Department of Health intends to contract with Medical Information Technology, Inc. for ongoing maintenance, technical support, and software updates for the existing Meditech information system, a cloud-based electronic medical record (EMR) system. These services will ensure the continued functionality and stability of the hospital's financial, clinical, and administrative operations. The contract term is from 03/07/26 to 03/06/27, with one year extension plus two one-year renewals. A competitive procurement was not feasible as other vendors indicated they could not provide maintenance on Meditech software, necessitating continuation with Meditech until a new procurement could be established.

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