SAM #HT940826RFI004

Market Research for Medical Laundry and Linen Services at Joint Base San Antonio

The Defense Health Agency (DHA), on behalf of the 59th Medical Wing at Joint Base San Antonio (JBSA), Texas, is seeking information from qualified vendors for comprehensive laundry and linen services for multiple medical facilities. - Government Buyer: - Defense Health Agency (DHA), 59th Medical Wing, Joint Base San Antonio - Points of contact: Mr. Joe Wells and Mr. Matthew Brinkmann - Scope of Services: - Pickup, weight verification, laundering, packaging, and delivery of government-owned medical linens - Estimated annual workload: approximately 420,520 pounds - Linens include: bags, gloves, gowns, pillowcases, bed sheets, shirts, towels, wrappers, microfiber cloths, lab coats, chemical gear, and trousers - Service locations: Wilford Hall Ambulatory Surgical Center (WHASC), Randolph AFB, and associated clinics and research facilities at JBSA - Biweekly (twice weekly) pickup and delivery required, with adjustments for holidays - Compliance and Standards: - All laundering must comply with OSHA Bloodborne Pathogen Standard 1910.1030 - Specific laundering requirements for each article, including temperature and time controls - Contractor must provide all labor, equipment, and supplies - Unique/Notable Requirements: - Turnaround times must align with scheduled deliveries - Services must meet medical facility standards for infection control and safety - No specific OEMs or vendors are named in the notice - Estimated contract value is not specified, but the large annual volume suggests a significant opportunity - No product line items; all requirements are for recurring services

Description

Request for Information/Sources Sought Notice: Laundry and Linen Services for 59th Medical Wing, Joint Base San Antonio, TX

1. Introduction

This is a Request for Information (RFI)/Sources Sought Notice (SSN). The Defense Health Agency (DHA) is conducting market research to determine if qualified businesses exist that can provide laundry services for the 59th Medical Wing (59 MDW) at Joint Base San Antonio (JBSA), TX. The locations will be at Wilford Hall Ambulatory Surgical Center (WHASC) and Randolph AFB. This publication seeks to learn more about potentially capable vendors. This is not a solicitation, nor is it a request for proposals. This notice is for informational and planning purposes only and does not constitute a commitment, implied or otherwise, that a solicitation will be issued. The Government is not obligated to award a contract as a result of this notice.

2. Program Details

The 59 MDW requires laundry services to include pickup, linen receipt/weight verification, laundering, packaging, and delivery of government-owned medical linens. The estimated annual workload is approximately 420,520 pounds of linen, consisting of bags, gloves, gowns, pillowcases, bed sheets, shirts, towels, wrappers, microfiber cloths, lab coats, chemical gear, and trousers.

4. Scope of Work

The contractor shall provide all labor, equipment, and supplies necessary to perform the laundry services outlined in the attached PWS dated 26 February 2026. Basic information is outlined below:

Pickup of soiled linens from the following locations:

Bldg. 4430, Clinic Research, 1255 Wilford Hall Loop, Lackland AFB, Texas 78236

Bldg. 3352, Graduate Dental School, 2133 Pepperrell Street, Lackland AFB, Texas 78236

Bldg. 6418, Dunn Dental Clinic, 1515 Truemper Street, Lackland AFB, Texas, 78236

Bldg. 7002, Reid Clinic 1517 Truemper Street, Lackland AFB, Texas 78236

Bldg. 7602, Holland Military Working Dogs Hospital, Lackland AFB, Texas, 78236

Bldg 1040, 221 3rd St. West, JBSA Randolph,78150

Verification of linen weight at pickup.

Laundering of linens in accordance with applicable standards, including OSHA Bloodborne Pathogen Standard: 1910.1030. Washing at minimum of 71C (160 F) for 25 minutes with detergent.

Specific laundering requirements for each linen article:

Definitions of abbreviations for methods of finish are as follows:

B             Bundled

F             Folded

P             Pressed

S             Sort by Color, Size

W           Shrink-Wrapped

Bulk Laundry - WHASC

Microfiber - WHASC

Special Items – WHASC

Bulk Laundry – Randolph

Special Items – Randolph AFB

The contractor shall pick up soiled laundry and items for laundering or dry cleaning and deliver clean laundry and dry-cleaned items. The turnaround time for all items shall be no longer than the next scheduled delivery, (e.g. Items picked up shall be returned the next scheduled delivery.)

5. Delivery Schedule

The Contractor shall pick up and deliver customer identified items every Tuesday and Thursday at the Medical Wing Facility.  When a holiday occurs on a scheduled pick up or delivery day, the scheduled pickup and delivery will be performed on the last workday prior to the holiday (Monday through Friday). The Contractor is required to pick up and deliver said items to the location listed in paragraph 4 above, Monday through Friday, between 0800 and 1500.

6. Information Requested

We are seeking businesses interested in providing the services for laundry cleaning at JBSA starting 30 September 2026. If interested, we request that you provide the following information:

Company Name (including DBA if applicable)

Address

Point of Contact (Name, Title, Phone Number, Email Address)

UEI, Cage Code, and DUNS Number (if applicable)

Business Size (e.g., Small Business, Large Business, etc.) and any socio-economic categories (e.g., HUBZone, 8(a), Service-Disabled Veteran Owned Small Business, etc.)

We would also appreciate your company’s feedback on the requirements outlined in the attached Performance Work Statement (PWS), dated 26 February 2026, including any impediments to your firm proposing or any concerns you have regarding the ability to provide a fair and reasonable price.

Do you have the capability to perform linen pickup and drop-off twice per week? Once per week? If not, what is the maximum frequency you can support?

What is the distance from your facility to WHASC and Randolph AFB?

If your company is planning a teaming arrangement/subcontracting, what would the structure be?

Can your company utilize a strategic Government vehicle, i.e., Federal Supply Schedule, GWAC, etc. to obtain these services? If so, please provide the schedule, contract, or order for which we can validate.

Is the distance to the facility for pickup and delivery prohibitive of your company proposing on this requirement at a fair and reasonable price? If so, are there any changes that the government should consider to increase your ability to provide a proposal and maintain a reasonable price?

What other factors, if any, would prevent your company from submitting a proposal for this requirement? (Examples: inability to meet security requirements, facility limitations, etc.)

Beyond those outlined above, are there any specific challenges or concerns you foresee in fulfilling this requirement, given the scope of work and delivery schedule?

Provide any suggestions or recommendations that would improve the clarity or feasibility of this requirement.

7. Response Instructions

Interested businesses should submit their responses electronically to Mr. Joe Wells (joe.d.wells3.civ@health.mil) and Mr. Matthew Brinkmann (matthew.j.brinkmann,civ@health.mil) no later than 4:00 pm CT on 28 May 2026.

8. The applicable NAICS Code for this requirement is 812320, Drycleaning and Laundry Services (Except Coin-Operated). Registration in the System for Awards Management (SAM.gov) is required for the Federal Government to make an award. If you are not registered in SAM.gov and require assistance, please let us know.

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