SAM #FA877026RB100

Enterprise-wide CCaR Software Maintenance License and Support for DoW Acquisition Community

The Department of War is seeking an enterprise-wide maintenance software license for the Comprehensive Cost and Requirement (CCaR) system to support the acquisition communities of the Air Force, Army, and Navy. - Government Buyer: - Department of War, Acquisition Domain (Air Force, Army, Navy), AFLCMC/GBBX - OEMs and Vendors: - No specific OEMs or vendors are named in the documentation - Products/Services Requested: - CCaR Enterprise Maintenance Software License - Unlimited user access, supporting approximately 24,950 users - Includes all software upgrades and patches - Tier 1 Help Desk Support - Remote technical support, Monday-Friday, 6:00 AM to 9:00 PM EST (excluding federal holidays) - Troubleshooting, issue escalation, and software deployment support - Tier 2 Help Desk Support - Remote support for database administration, security maintenance, software integration, diagnostic testing, cloud migration monitoring, and performance optimization - Unique or Notable Requirements: - License must cover all organizations currently using or required to use CCaR by regulation - Strict response and resolution time metrics for help desk support - Cloud migration monitoring included as part of Tier 2 support - Locations: - Primary place of performance and government facility: Wright Patterson Air Force Base, Ohio - Contracting office: Wright Patterson AFB, 4225 Logistics Ave Bldg 266, OH 45433-5769 - Additional reference: Kettering, Ohio 45420

Description

Provision of an enterprise-level usage and maintenance license for the Department of War (DoW) acquisition community (including Air Force, Army, and Navy) to utilize the CCaR software. The Acquisition Domain consists of all organizations that currently use CCaR under previously purchased CCaR Named License Agreements, all organizations required to use CCaR in accordance with DAFI63-101/20-101, Army Reg 70-1, ASA(ALT) SAAL-ZR CFO Operating Policy Number 13.3 (dtd 1 Jul 24) and any additional organizations whose primary responsibility is to execute RDT&E, Procurement investment dollars and program data. The enterprise maintenance license shall place no limits on the number of Acquisition Domain CCaR users. The license must allow for an unlimited number of users across all DoW components, currently expected to be approximately 24,950 users. Maintenance shall include installing all CCaR software upgrades and patches that are made generally available by the Contractor to its customers.

View original listing