Opportunity
New York OGS COMET #ACQ.DC.SF.ELITESUPPORT
Procurement of Acquia Site Factory - Elite Support Cloud Services for NY OGS
Posted
May 14, 2026
Identifier
ACQ.DC.SF.ELITESUPPORT
NAICS
541512
The New York State Office of General Services (OGS) is seeking to acquire enhanced cloud support services for its Acquia Site Factory platform. - Government Buyer: - New York State Office of General Services (OGS) - OEM and Vendor: - Acquia Inc (OEM and sole vendor) - Product/Service Requested: - Acquia Site Factory - Elite Support (SKU: ACQ.DC.SF.ELITESUPPORT) - Quantity: 1 - Includes unlimited Drupal support tickets - 16 advisory hours - 24x7 critical support coverage - 30-minute critical response time - Unique/Notable Requirements: - Enhanced support package is an upgrade from standard support - Categorized under Lot 3 Cloud - Net price for the support package is $67,900.28 - Place of Performance: - New York State Office of General Services (OGS)
Description
This procurement involves the purchase of Acquia Site Factory - Elite Support, which includes unlimited Drupal support tickets, 16 advisory hours, 24x7 critical support coverage, and a 30-minute critical response time. It offers an option to upgrade from the included Acquia Site Factory - Standard Support. The product is listed under Lot 3 Cloud with a net price of $67,900.28. The procurement is for one unit of this support service.