San Diego County Ivalua #RFQ 13110

San Diego County Probation Department Solicits Live Scan Fingerprint System, Software, and Maintenance

The County of San Diego Probation Department is seeking quotes for a DOJ and FBI certified Live Scan fingerprint scanner system, including hardware, software, and comprehensive maintenance services. - Government Buyer: - County of San Diego, Department of Purchasing and Contracting, on behalf of the Probation Department - Products and Services Requested: - One laptop with integrated Live Scan scanner - One countertop Live Scan device - Live Scan software, fully installed and integrated for DOJ background check submissions - Annual maintenance and warranty services, including both remote and on-site support - Training for staff on system use - Next business day onsite support and 48-hour issue resolution - Software and hardware updates, repairs, calibration, and security/data integrity checks - Notable Requirements: - All devices and software must be DOJ and FBI certified - Maintenance includes shipping of defective hardware at contractor's expense - Vendors may submit multiple scanner options in a single quote, each with a separate payment schedule and model identification - Compliance with County policies and insurance requirements is mandatory - No specific OEMs or vendors are named in the solicitation; vendors must provide new equipment and services

Description

The County of San Diego is seeking quotes from firms interested in providing Live Scan Scanner, Warranty, and Maintenance Services. The contract term is anticipated to be an initial one-year period with two one-year option periods. The solicitation includes requirements for Live Scan software installation and integration on devices, remote and on-site support, and the submission of background check requests to the Department of Justice. The procurement process includes a Q&A period from April 28, 2026, to May 5, 2026, and a quote submission deadline of May 19, 2026.

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