San Diego County Ivalua #833

San Diego County Awards Qiagen QIAcube Maintenance and Repair Contract

The County of San Diego Department of Environmental Health and Quality (DEHQ) has awarded a contract for maintenance and repair services for a Qiagen QIAcube laboratory instrument. - Government Buyer: - County of San Diego, Department of Environmental Health and Quality (DEHQ), Vector Control Program - Procurement managed by Department of Purchasing and Contracting - OEM and Vendors: - Qiagen (Original Equipment Manufacturer of QIAcube) - REMI Holdings, LLC (awarded contractor) - Products/Services Requested: - Maintenance and repair services for one Qiagen QIAcube instrument (Serial #9240835) - Routine annual onsite maintenance (1 visit/year) - Non-routine and emergency repair services (as-needed, hourly) - Emergency response required within 24 hours; if repair exceeds 24 hours, a replacement unit must be provided within 3 days at no charge - All replacement parts must be OEM or certified to OEM specifications - Contractor must provide all necessary parts, equipment, materials, consumables, computers, software, and internet access for service - Unique/Notable Requirements: - Technicians must be OEM or OEM-authorized with at least 3 years of experience on the QIAcube - Proof of technician certification and OEM authorization required - Service reports and operation within manufacturer specifications required - Insurance requirements for contractors (CGL, auto liability, workers comp, etc.) - Place of Performance and Delivery: - County of San Diego Vector Disease and Diagnostic Laboratory, 5570 Overland Ave., Ste 102, San Diego, CA 92123 - Contracting office: 5560 Overland Avenue, Suite 270, San Diego, CA 92123-1204

Description

The County of San Diego Department of Environmental Health and Quality (DEHQ) Vector Control Program is seeking a vendor to provide routine, non-routine, and emergency maintenance and full coverage service for one Qiagen QIAcube instrument. The contract includes one base period through December 31, 2024, with four one-year option periods. Services must be performed by manufacturer or manufacturer-authorized technicians with at least 3 years of experience. The contractor is responsible for providing all necessary parts and equipment, with replacement parts required to be OEM or certified to OEM specifications.

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