San Diego County Ivalua #1628

San Diego County Awards Policy, Procedure, and Training Management Solution to Oxcyon, Inc.

San Diego County Behavioral Health Services has awarded a contract for a Policy, Procedure, and Training Management Solution to Oxcyon, Inc. - Government Buyer: - County of San Diego, Department of Purchasing and Contracting, Behavioral Health Services - Key contacts: Allen R. Hunsberger (Director), Joseph Craft (Procurement Contracting Officer) - OEM/Vendor: - Oxcyon, Inc. (awarded contractor) - Products/Services Requested: - Comprehensive software solution for managing policies, procedures, and training - Must support CTO security standards, including: - Single Sign-On (SSO) integration via SAML 2.0, OAuth 2.0, or Open ID Connect (with Akamai as identity provider) - Data residency and support within the United States - Encryption of data at rest and in transit - Role-based access control - Compliance with HIPAA, ADA, and other federal/state regulations - Migration of approximately 17,000 unique archived documents and historical learning records - Robust audit logging and read-only PDF access for migrated documents - Training content for both clinical (70%) and non-clinical (30%) staff, including off-the-shelf e-learning modules (dementia, infection control, HIPAA, workplace violence, behavioral health) - CSV data migration support - Unique/Notable Requirements: - Integration with County's identity provider (Akamai) - No third-party platform integrations permitted - Firm-fixed pricing for contract duration - Emphasis on technical approach, performance, and price in evaluation - Place of Performance/Delivery: - 5560 Overland Avenue, Suite 270, San Diego, CA 92123-1204 (County contracting office)

Description

The County of San Diego Behavioral Health Services is soliciting quotations for policy, procedure, and management solutions. The procurement includes a one-year initial contract term with one one-year option period, requiring firm fixed pricing. The scope involves providing solutions in accordance with the terms and conditions, including compliance with detailed IT and security requirements. Evaluation will be based on performance factors and price, including offeror experience, technical approach, and acceptance of the County's agreement.

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