Maryland Procurement Portal #BPM056515

Maryland Insurance Administration Cisco VOIP Collaboration Warranty & Support Renewal

This opportunity involves the Maryland Insurance Administration seeking renewal of warranty and support for its Cisco VOIP Collaboration subscription. - Government Buyer: - Maryland Insurance Administration - OEM Highlighted: - Cisco (Original Equipment Manufacturer) - Products/Services Requested: - One-year renewal of warranty and support for Cisco VOIP Collaboration subscription - Includes maintenance and support for: - Incoming and outgoing calls - Main menu - Call centers - Voicemail functionalities - Notable Requirements: - Service must cover all core VOIP system features - Only Cisco products and support are specified; no alternative OEMs mentioned - Attachments referenced: - Financial bid form - Detailed scope of work

Description

This solicitation is for the renewal of warranty and support services for the Cisco VOIP Collaboration subscription. The scope includes maintenance for incoming and outgoing calls, main menu, call centers, and voicemails. The contract requires one year of service. The procurement is managed by the Maryland Insurance Administration and includes related documents such as the scope of work and financial bid form.

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