Opportunity
El Paso County Ionwave #26-016
El Paso County Solicits Accounts Receivable Debt Collection Management Software
Posted
May 11, 2026
Respond By
July 02, 2026
Identifier
26-016
NAICS
541511
El Paso County, Texas is seeking proposals for Accounts Receivable Debt Collection Management Software to support its Financial Recovery Division. - Government Buyer: - El Paso County, Texas, County Purchasing Department, Budget & Finance Departments Financial Recovery Division - Products/Services Requested: - Accounts Receivable Debt Collection Management Software - Must support integration with Tyler Technologies Odyssey system - Support for up to 50 users (minimum 20 user licenses required) - Account and payment plan management - Batch communications (letters, phone calls, texts, emails) - Customizable communication scripts - Productivity and detailed reporting - Technical support - Automation of debtor notifications - Data security and operational efficiency emphasized - Vendors must provide pricing for Basic, Intermediate, and Premium software packages, each with increasing features - Unique/Notable Requirements: - Demonstrated experience with Tyler Odyssey integration - Compliance with performance bond, payment bond, and insurance certificate requirements - Mandatory submission of ethics training, safety questionnaire, conflict of interest form, W9, references, and health insurance benefits questionnaire - Evaluation based on system efficiency, cost, clarity, references, and employee health insurance benefits - No specific OEMs are named; opportunity is open to all qualified software vendors
Description
El Paso County, Texas is requesting proposals for accounts receivable debt collection management software. The solicitation seeks a software system that includes features such as user licenses, account and payment plan management, communication capabilities, customizable scripts, productivity reporting, and technical support. Proposals must be submitted by July 2, 2026, and may be submitted online or as hard copies. The award will be based on qualifications, scope of services, and price, with the county reserving the right to reject any or all proposals and waive technicalities.