Sacramento Opengov #98450

Sacramento County Solicits Customer Service Training for Development Review Team

This opportunity involves the County of Sacramento seeking customer service training services for its Development Review Team. - Government Buyer: - County of Sacramento (local government) - Products/Services Requested: - Customer service training services tailored for the Development Review Team - Vendors must provide a company profile, qualifications, conceptual plan, project manager and key staff resumes, relevant experience, pricing, and references - Notable Requirements: - Proposals must be submitted electronically via the OpenGov platform - Submissions are limited to 15 pages - Evaluation based on experience, methodology, cost, and references - Contract will use the county's standard consulting agreement - Vendors must clearly identify confidential information in their proposals - No specific OEMs or commercial vendors are named in the solicitation - Solicitation is classified under NIGP codes related to consulting and community service programs

Description

This solicitation is for the procurement of customer service training services for the Development Review Team. The project requires proposals that include a profile, qualifications, conceptual plan, project manager, key staff resumes, experience, pricing, and references. Proposals must be submitted electronically via OpenGov and shall not exceed 15 pages. The evaluation criteria include experience, methodology, cost, and references, and the contract will be executed using a standard consulting agreement.

View original listing