Los Angeles County Lacounty #RFB-IS-26200931

Los Angeles County Solicits Rubrik Identity Recovery Software, Support, and Consulting Services

Los Angeles County Internal Services Department is seeking bids for Rubrik identity recovery software and related services to enhance data security and resilience. - Government Buyer: - Los Angeles County Internal Services Department (ISD Procurement) - Key contacts include Roberto Zamorano - OEM Highlight: - Rubrik is the specified Original Equipment Manufacturer (OEM) for all primary software and support products - Products and Services Requested: - Rubrik Identity Recovery software licenses (2,500 units, part number RS-UR-IOR-PE-PP) - Identity Resilience Premium Support per user (800 units, part number RS-UR-ICP-PE-PP) - Remote Consulting Services (2 units, part number RA-PS-CON-RMOT) - Software as a Service (SaaS) License and Support, including business continuity, upgrades, and data storage within the continental US - Notable Requirements: - Vendors must be authorized Rubrik resellers and provide certification letters - Contract duration is 12 months for software and support - Compliance with strict information security and privacy requirements, including FIPS 140-2 encryption, annual SOC 2 Type II audits, and 24-hour incident notification - Data must be stored within the continental US; source code management via County Git repository - Delivery to Warehouse Operations in Norwalk, CA - Comprehensive insurance, background checks, and subcontractor management required - Place of Performance and Delivery: - Primary delivery location: Warehouse Operations, 12400 Imperial Hwy RM L205, Norwalk, CA 90650 - Key government offices: County of Los Angeles Chief Information Security Officer and Chief Privacy Officer Office (320 W Temple, 7th Floor, Los Angeles, CA 90012), Departmental Information Security Officer Office (12400 Imperial Highway, Norwalk, CA 90650)

Description

This solicitation is a Request for Bid (RFB) issued by the Internal Services Department of Los Angeles County for software related to identity recovery, specifically Rubrik New. The procurement involves commodity/service bidding with three commodity lines. Bidders must submit their bids online via the Vendor Self Service portal by May 22, 2026, and include all required documentation and completed Appendix A Purchasing Required Forms. The solicitation includes multiple attachments such as insurance certificates, purchasing forms, community business enterprise information, and information security and privacy requirements.

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