Los Angeles County Lacounty #HM-2026-0511

RFI: Web-Based Scheduling Software Solution for Live Scan Appointments

The County of Los Angeles Department of Human Resources is seeking vendor input for a web-based scheduling software solution to manage Live Scan appointments across multiple County departments. - Government Buyer: - County of Los Angeles Department of Human Resources, Information Technology Division - Solution Requirements: - Centralized enterprise calendar for appointment management - Role-based access control for departmental users and DHR administrators - Secure login integration with Microsoft Entra ID - HIPAA compliance and WCAG 2.1 Level AA accessibility - Encryption of data at rest and in transit - Support for departmental email domains - Intuitive interface with interactive calendar - Reporting and data export capabilities - Automated notifications and secure document management - Comprehensive onboarding, training, and tiered support with defined SLAs - Vendor Input Requested: - Solution capabilities, technical architecture, integration options (APIs, Microsoft Entra ID), implementation approach, and cost estimates - No specific OEMs or vendors are mentioned; all solution providers are invited to respond - Products/Services Requested: - Web-based scheduling software solution (no part numbers or quantities specified) - Training and support services - Unique Requirements: - Must meet HIPAA and accessibility standards - Integration with County's Microsoft Entra ID - Role-based access and secure document management

Description

The County of Los Angeles Department of Human Resources, Information Technology Division is seeking detailed information for a Web Based Scheduling Software Solution to manage Live Scan appointments. The solution aims to streamline scheduling across multiple County departments by establishing a centralized enterprise calendar with role-based access. The system must be secure, user-friendly, scalable, and compliant with HIPAA and accessibility standards. Vendor responses will inform the County's future procurement decisions and help refine requirements.

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