City of Riverside PlanetBids #RFP 2548

City of Riverside Solicits Flexible Spending Account (FSA) Administration Services

The City of Riverside is seeking a qualified provider to administer its Flexible Spending Account (FSA), Section 125, Health and Dependent Care Plan for approximately 2,400 active benefited employees. - Government Buyer: - City of Riverside Human Resources Department, Finance-Purchasing Division - OEMs and Vendors Mentioned: - TASC - ASIFlex - P&A Administrative Services - Aviben - Bryson Financial - Flexible Benefit Administrators Inc. - Products/Services Requested: - Flexible Spending Account (FSA) Administration Services - Set-up, administration, and management of FSA, Section 125, Health and Dependent Care Plan - Payroll data processing, claims reimbursements (including electronic funds transfer), account management, and reporting - Participant access via online portal and mobile app - Customer service support and participant education - Annual open enrollment support - Transition methodology from current FSA administrator - Compliance with IRS Section 125 and all State and Federal regulations - Pricing for a total monthly premium (including all fees) for 12 months - Unique or Notable Requirements: - Minimum five years of relevant experience and no bankruptcy in the past five years - Narrative proposal, cost exhibit, and agreement exceptions summary required - Professional references and disclosures must be submitted - Technology-enabled claims processing and participant self-service access - Emphasis on participant education and customer service - Transition support from current FSA administrator - Period of Performance: - Initial contract term of three years with two optional one-year extensions (up to five years total) - Annual subscription model for services - Place of Performance: - City of Riverside Human Resources Department, 3900 Main Street, Riverside, CA 92522

Description

The City of Riverside is seeking a qualified entity or individual to provide Flexible Spending Account (FSA), Section 125, Health and Dependent Care Plan Administration services. The scope includes set-up, administration, and management of the FSA program ensuring compliance with State and Federal regulations. The solicitation requires electronic bid submission and includes a pre-bid meeting scheduled for April 30, 2026. The response due date is May 14, 2026, and the project is categorized under employee benefits and human resources services.

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