Georgia Procurement Registry #55300-eRFP-000001761-2026

University of North Georgia AI-Powered Student Engagement and Success System RFP

The University of North Georgia (UNG) is seeking proposals for an AI-powered Student Engagement and Success Support System to enhance communication and support for students. - Government Buyer: - University of North Georgia (UNG) - Products/Services Requested: - AI-powered Student Engagement and Student Success Support System - Must provide accurate, consistent, secure, and compliant AI-driven responses and outreach - Supports both current and prospective students - Enables multi-channel communication (e.g., web, email, chat) - Allows UNG staff oversight, governance, and accountability - Requires compliance with state procurement regulations - Includes development and implementation services - OEMs and Vendors: - No specific OEMs or vendors are named in the solicitation - Unique/Notable Requirements: - Solution must support various communication platforms - Must ensure data security and regulatory compliance - System should be configurable for staff oversight and reporting - NIGP Codes Referenced: - Communications networking, data access services, application service provider (web-based hosted), mainframe and microcomputer applications software, cloud computing services

Description

The University of North Georgia (UNG) is soliciting proposals to establish a contract for an AI-powered Student Engagement and Student Success Support System. The system will support current and prospective students by delivering accurate, consistent, secure, and compliant AI-driven responses and outreach across multiple communication channels. It will also enable UNG staff to maintain oversight, governance, and accountability. This procurement is pursuant to the State Purchasing Act of Georgia and involves development and implementation of the AI system.

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