Federal Register #1615-0121

USCIS Requests Comments on Extension of Qualitative Feedback Information Collection

USCIS is seeking public and agency comments on the extension of its approved information collection for qualitative feedback on agency service delivery. - Government Buyer: - Department of Homeland Security (DHS) - U.S. Citizenship and Immigration Services (USCIS) - No OEMs or commercial vendors are involved; this is not a procurement of products or services - Purpose is to collect qualitative feedback from individuals, households, businesses, and organizations to improve USCIS service delivery - Estimated 56,000 respondents annually - Total annual hour burden is 28,000 hours - No cost burden to respondents - Notice is published under the Paperwork Reduction Act (PRA) of 1995 - Unique Requirements: - Seeks input on necessity, accuracy, quality, and burden of the information collection - No changes to the existing collection are proposed

Description

The Department of Homeland Security (DHS), U.S. Citizenship and Immigration Services (USCIS) invites the general public and other Federal agencies to comment on the proposed revision of a currently approved information collection. This collection seeks qualitative feedback on agency service delivery to improve customer and stakeholder experience. The notice is published in accordance with the Paperwork Reduction Act (PRA) of 1995 and includes details on the nature of the information collection, categories of respondents, estimated burden, and cost. Comments are accepted until July 10, 2026.

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