Union County Sheriff's Office Granicus #RFP 2026-073

Union County SCADA Network Maintenance and Support Services for Water and Wastewater Systems

Union County, North Carolina is seeking qualified vendors to provide comprehensive maintenance and support for its Supervisory Control and Data Acquisition (SCADA) network infrastructure supporting water and wastewater systems. - Government Buyer: - Union County Water Department, Procurement and Contract Management Department - Scope of Services: - Maintenance, monitoring, and administration of SCADA network infrastructure - Preventive maintenance, troubleshooting, and incident response - Configuration management and system upgrades/expansion - Cybersecurity support and technical expertise - Documentation, reporting, and coordination with county staff - 24/7/365 emergency support availability - Products/Services Requested: - SCADA Networking Support Services (hourly labor rates for professional services) - No specific OEMs or part numbers identified; covers both hardware and software aspects of SCADA systems - Notable Requirements: - Strong emphasis on cybersecurity and emergency response - Multi-year contract: initial two-year term with three one-year renewal options - Pre-proposal conference attendance is encouraged - Locations: - Union County Government Center, Monroe, NC (contracting office) - 4600 Goldmine Rd., Monroe, NC (pre-proposal conference location)

Description

Union County, North Carolina, through Union County Water (UCW), is seeking proposals from qualified vendors to provide maintenance, support, and administration services for the County's Supervisory Control and Data Acquisition (SCADA) network infrastructure. This infrastructure supports water treatment, wastewater treatment, distribution, remote telemetry systems, and VT Scada. The selected contractor will provide technical expertise, monitoring, maintenance, cybersecurity support, and emergency response services to ensure reliable operation of the SCADA communications network and associated hardware and software systems. A non-mandatory pre-proposal conference will be held to provide an overview and answer questions.

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