Illinois BidBuy #27-340IAGO-IAGO3-B-52104

Illinois Attorney General's Office TeamConnect Premier Enterprise Support Sole Source Procurement

This opportunity involves the Illinois Attorney General's Office seeking a sole source contract for TeamConnect Premier Enterprise Support from Mitratech. - Government Buyer: - Illinois Attorney General's Office (Springfield, Sangamon County) - OEM and Vendor: - Mitratech (manufacturer and provider of TeamConnect Premier) - Products/Services Requested: - TeamConnect Premier Enterprise Support (Premium Support Package) - Expanded set of tools and prioritized assistance - Dedicated support engineer for TeamConnect migration and cloud services - No specific part numbers; quantity: 1 support package - Unique/Notable Requirements: - Sole source procurement; only Mitratech is eligible - Support is critical for TeamConnect migration and continuity of cloud services - Classified under NIGP code 57800 (Miscellaneous Products) - Place of Performance: - Illinois Attorney General's Office, Springfield, IL - Period of Performance: - Multi-year contract covering fiscal years FY27 through FY29

Description

This solicitation is for the FY27-FY29 TeamConnect Premier Enterprise Support for the Illinois Attorney General's Office. The support package includes an expanded set of tools and prioritized assistance critical to the successful completion of the TeamConnect migration and cloud services. It provides a dedicated support engineer at Mitratech to streamline issue resolution and ensure continuity of service. The contract is intended to be awarded as a sole source to Mitratech. The solicitation is open for responses until May 11, 2026.

View original listing