SAM #70e476afd4584a63a9890f0071e4871e

FDA RFI for Commercial Emergency Management System Modernization

The FDA is conducting market research for a new Emergency Management System (EMS) to modernize and replace its current Emergency Operations Network (EON) Incident Management System (IMS). - Seeking Commercially Available off-the-shelf (COTS) EMS solutions - Must support incident tracking, real-time situational awareness, GIS mapping, customizable dashboards, resource management, and multi-agency coordination - Requires robust search, reporting, and flexible feature updates - Extensive data collection and issue relationship management - Compliance with FDA security and privacy standards is mandatory - Vendors are asked to provide capability statements, security approaches, relevant experience, and rough order of magnitude pricing - No specific OEMs, products, part numbers, or quantities are listed; this is a Request for Information (RFI) to gather vendor solutions - Place of performance and contracting office are at FDA facilities in Rockville, MD - No contract award is planned at this stage; this is for information gathering only

Description

The Office of Emergency Management (OER) is seeking a new and modernized system for all office emergencies. EMS will serve a variety of users, who work with a variety of issues, including emergencies and day‐to‐day issues. Users need a platform that operates on an issue management model and has strong search and reporting capabilities. The system needs to allow extensive data collection for the different issue types and must be able to maintain the relationships between issues. The system needs to be flexible so that users can provide new features quickly. This allows FDA users to adapt to real‐world situations and adopt new business practices faster. The current EMS will replace an aging system called FDA Emergency Operations Network (EON) Incident Management System (IMS). EON IMS was developed in 2002 and went live in 2004. It’s an old and antiquated system that needs to be modernized. The scope of EMS is approximately 50% of EON IMS.

The objective of this RFI is to secure information on an Emergency Management System (EMS) for the benefit of all existing EON IMS users and FDA Center, Offices and Programs (COPS) throughout the FDA that comply and adhere to all FDA security and privacy standards.

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