Redwood City Granicus #IT 26-03

Redwood City Seeks Microsoft 365 Digital Workplace Implementation Services

The City of Redwood City is seeking a qualified vendor to deliver a comprehensive Microsoft 365-based digital workplace transformation. - Government Buyer: - City of Redwood City, Information Technology Department and Finance Department - OEM Highlight: - Microsoft is the primary OEM for all software components (Microsoft 365, SharePoint Online, Teams, OneDrive, Outlook) - Products/Services Requested: - Professional services for planning, design, implementation, and support of a Microsoft 365-powered intranet and collaboration platform - Key components: SharePoint Online intranet hub, Microsoft Teams, OneDrive, Outlook - Services include: discovery and assessment, information architecture, governance and compliance planning, implementation, content migration, testing, training, change management, post-launch support, and continuous improvement - Notable Requirements: - Vendor must demonstrate expertise in Microsoft 365, SharePoint Online, and digital workplace transformation for municipal environments - Emphasis on accessibility, security, compliance, governance, and professional development - Support for cultural adoption and long-term sustainability - Contract Structure: - Initial one-year term with up to three one-year extension options, based on performance and negotiation - No specific product quantities or part numbers provided, as this is a service-based engagement

Description

The City of Redwood City is seeking proposals from qualified firms to provide professional services for the planning, design, implementation, and support of a Microsoft 365-powered digital workplace. The project centers on developing a modern SharePoint Online intranet hub supported by Microsoft Teams, OneDrive, and Outlook to enhance collaboration, document management, communication, and employee onboarding. The selected firm will partner with the City to execute a comprehensive digital workplace transformation, addressing technical implementation and cultural adoption with emphasis on governance, professional development, and long-term sustainability. Proposals are due by May 29, 2026, at 5:00 PM local time.

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