Tennessee Department of General Services #RFP 34101-250701

Tennessee Emergency Management Agency seeks Critical Incident Management System for statewide emergency response

The Tennessee Emergency Management Agency is seeking a comprehensive Critical Incident Management System (CIMS) to enhance statewide emergency response coordination. - Government Buyer: - Tennessee Emergency Management Agency (TEMA), Department of Military, Central Procurement Office - Solution Requirements: - Cloud-hosted CIMS software platform - Supports up to 5,000 provisioned users and 300 concurrent users with surge capacity - Real-time incident tracking, resource management, task management, and reporting - Integration with ESRI ArcGIS Online - Role-based access control, configurable workflows, automated notifications - Mobile and web access, offline data entry - FedRAMP Moderate authorization required - Compliance with NIMS/ICS standards - Multi-agency coordination and extensive reporting capabilities - Products/Services Requested: - Critical Incident Management System software solution (no specific OEMs named) - Implementation services: configuration, testing, training, and go-live readiness - Yearly SaaS subscription services (5 years) - User licensing for up to 5,000 accounts and 300 concurrent users - Notable Requirements: - Integration with ESRI ArcGIS - FedRAMP Moderate cloud hosting - Surge capacity for emergencies - Comprehensive support, training, and maintenance - Estimated Contract Value: - Up to $800,000 over a 60-month term - Place of Performance: - Tennessee Emergency Management Agency, Joint Force Headquarters, 3041 Sidco Dr., Nashville, Tennessee 37204

Description

The Tennessee Emergency Management Agency is seeking a comprehensive software solution to enhance its emergency management capabilities. The system will focus on incident tracking, resource coordination, and communication during crises to improve real-time situational awareness and efficient management of resources, personnel, and operational tasks. The solution should support seamless communication across multiple teams and organizations, facilitate collaborative decision-making, and ensure the execution of response efforts. The contract includes software licensing, configuration, integration with ArcGIS, training, support, and associated services.

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