Georgia Procurement Registry #PE-92700-RFI-2026-000000008

SRTA Seeks Innovative Debt Collection Services for Unpaid Tolls and Violations

The State Road and Tollway Authority (SRTA) of Georgia is seeking information from industry providers about debt collection services for unpaid tolls and violations on its Express Lane facilities in metro Atlanta. - Government Buyer: - State Road and Tollway Authority (SRTA), Georgia - Products/Services Requested: - Debt collection services for unpaid tolls and violations - Solutions must support: - Real-time or near real-time updates to debt status - Processing payments for court-level violations - Administrative fee handling - Flexible customer service arrangements - OEMs and Vendors: - No specific OEMs or vendors are mentioned; opportunity is open to all qualified service providers - Unique/Notable Requirements: - Emphasis on innovative technologies and approaches - Integration with SRTA systems for real-time updates - Ability to process payments related to court-level violations - Focus on maximizing recovery, efficiency, and customer experience - Place of Performance: - Metro Atlanta Express Lane facilities (operated by SRTA)

Description

The State Road and Tollway Authority (SRTA) is seeking to engage in informative discussions regarding debt collection services related to unpaid tolls and violations. The goal is to explore innovative approaches to maximize recovery of unpaid tolls and discuss treatment of fees with prospective service providers. The insights gained may inform and shape future SRTA initiatives. The project includes exploring solutions for near real-time updates, administrative fees, customer service flexibility, and payment processing for court-related violations.

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