BidNet Direct #2026-032-7117

Dallas County Quality Engineering Managed Services Solicitation

Dallas County is seeking a vendor to deliver comprehensive Quality Engineering (QE) Managed Services for its Information Technology Department. - Government Buyer: - Dallas County Information Technology Department - Contracting office: Dallas County Purchasing Department, Records Building, 500 Elm Street, Suite 5500, Dallas, TX 75202 - Scope of Services: - Establish and operate a modern QE practice, including strategy, governance, testing frameworks, and standards - Implement test automation, continuous testing, and DevOps integration - Provide managed testing services for application development and system implementations - Create and manage secure, realistic data sets for automated testing - Deliver quality metrics reporting and continuous improvement - Support both on-premises and cloud IT applications - Provide scalable staffing: QE leads, test managers, automation engineers, subject matter experts - Meet performance metrics: 80% automation coverage, 20% annual defect reduction - Products and Tools Requested: - Licenses for testing tools such as Selenium, JMeter, LoadRunner, Datarobot, BurpSuite - Additional tools for code quality, static code analysis, container security testing, load testing, WebUI and API testing, defect tracking, and reporting - Managed IT Services: - Service desk operations, asset management, IT equipment warehousing, security compliance, governance, and training - Monthly support for 6,500 users and 10,000 devices - VIP support for 150 seats, 200 field dispatch call-outs, and 300 hours of after-hours support annually - Scalability options (+/-15%) and special projects included - Unique Requirements: - Mandatory SBE forms, letters of reference, and pricing spreadsheet - Emphasis on small business participation - 'All or none' award - Minimum five years of public sector experience - OEMs and Vendors: - Testing tool OEMs: Selenium, JMeter, LoadRunner, Datarobot, BurpSuite - SBE vendor list includes: 10 Bits, LLC, 4 Consulting, Inc., A1 Resourcing Inc, ABB Solutions, Inc., Adalitek Group LLC, Aezion, Inc., and others

Description

Dallas County is soliciting proposals from qualified vendors to provide Quality Engineering (QE) managed services to support the County’s Information Technology (IT) Department. The selected vendor will partner with Dallas County IT to establish and operate a modern Quality Engineering practice, including strategy and governance, testing frameworks and standards, test automation implementation, continuous testing integration, managed testing services for application development and system implementations, and creating and managing secure, realistic data sets for automated testing. The vendor will provide resources, tools, processes, and expertise necessary to support the County’s software development and technology implementation initiatives, aiming to increase automation coverage and improve the reliability of IT applications both on-premises and in the cloud. The contract duration is 5 years with an option for a one-year renewal.

View original listing