Regional Alliance Marketplace for Procurement #RFB-IS-26200933

Los Angeles County Zendesk Suite Renewal (Brand-Specific) Solicitation

Los Angeles County is seeking bids for the renewal of the Zendesk Suite, a brand-specific software solution for customer service and support. - Government Buyer: - Los Angeles County (local government) - OEM Highlight: - Zendesk is the required Original Equipment Manufacturer (OEM) - Products/Services Requested: - Renewal of Zendesk Suite software - Brand-specific requirement; no alternative brands accepted - No specific part numbers or quantities provided in the notice - Notable Requirements: - Only Zendesk Suite renewals will be considered (no substitutes) - Solicitation is a Request For Bid (RFB) for the entire item - No budget confirmation or additional technical requirements disclosed - NAICS code: 306199 (Software-related procurement) - Place of performance is Los Angeles County government offices

Description

This solicitation is for the renewal of the Zendesk Suite specifically for Los Angeles County. The procurement is a Request For Bid (RFB) with a bid due date of May 26, 2026. The opportunity is categorized under NAICS code 306199. The bid method is whole item, and the budget has not been confirmed.

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