Georgia Procurement Registry #PE-70910-NONST-2026-000000004

Oglethorpe County NG911 Call Handling System Upgrade Solicitation

Oglethorpe County is seeking proposals to upgrade its 911 Center with a modern Next Generation 911 (NG911) call handling system. - Government Buyer: - Oglethorpe County Board of Commissioners (Georgia) - Products and Services Requested: - NG911 call handling software and licensing - Must support voice, text-to-911, and future multimedia communications - Scalable for three dispatcher consoles and one supervisor console - Geographic redundancy and failover required - IP-based call routing and ESInet connectivity - Location information services with GIS integration - System installation, configuration, and testing - Training for dispatchers, supervisors, and administrators - Ongoing maintenance, support, and upgrades - Unique/Notable Requirements: - Solution must comply with NENA i3 standards, FCC NG911 requirements, and State of Georgia NG911 authority requirements - Must integrate with existing Computer-Aided Dispatch (CAD) and radio systems - Adherence to CJIS Security Policy and cybersecurity best practices - Proposals must include a compliance matrix, detailed implementation plan, itemized pricing, and evidence of vendor qualifications - No specific OEMs or vendors are named; opportunity is open to qualified NG911 solution providers

Description

Oglethorpe County is seeking proposals to update and expand its current 911 technology infrastructure to comply with the new Next Generation 911 (NG911) requirements defined by the State of Georgia. The procurement involves providing a turnkey NG911 call handling system that supports voice, text-to-911, and future multimedia communications, integrates with existing CAD and radio systems, and meets cybersecurity standards including CJIS compliance. The system must support three dispatcher consoles and one supervisor console, provide geographic redundancy, and include training and ongoing support. Vendors must submit proposals addressing detailed functional, technical, and operational requirements outlined in the attached documents.

View original listing