SAM #36C26226Q0789

Annual Carpet Cleaning Services for New Mexico VA Healthcare System (Albuquerque, NM)

The Department of Veterans Affairs is seeking annual carpet cleaning services for the New Mexico VA Healthcare System, including the Cooperative Studies Program Clinical Research Pharmacy Coordinating Center (CSPCRPCC) in Albuquerque, NM. - Government Buyer: - Department of Veterans Affairs, Veterans Health Administration - Network Contracting Office 22 - OEMs and Vendors: - No specific OEMs or vendors are named in the solicitation - Products/Services Requested: - Annual deep cleaning and shampooing of up to 25,000 square feet of carpeted space - Facility size: approximately 68,000 net usable square feet - Contractor must provide all labor, personnel, and supplies - Cleaning includes office, warehouse, storage, and technical areas - Unique or Notable Requirements: - Personnel must be IICRC-certified Carpet Cleaning Technicians with at least two years of experience - Cleaning methods must use less water to protect carpet glue and employ heavy-duty spot removers as needed - Contractors must comply with VA security, conduct, and uniform standards - Work is performed annually, primarily on Saturdays except federal holidays - Solicitation targets Service-Disabled Veteran Owned Small Businesses and Veteran Owned Small Businesses - Place of Performance: - New Mexico VA Healthcare System, 1501 San Pedro Dr. SE, Albuquerque, NM 87108-5153 - CSPCRPCC, 2401 Centre Avenue, SE, Albuquerque, NM 87106-4180 - Period of Performance: - Base year plus four option years

Description

This is a SOURCES SOUGHT ANNOUNCEMENT ONLY. It is neither a solicitation announcement nor a request for proposals or quotes and does not obligate the Government to award a contract. Requests for a solicitation will not receive a response. Responses to this Sources Sought must be in writing. The purpose of the sources sought announcement is for market research to make appropriate acquisition decisions and to gain knowledge of potential qualified Service-Disabled Veteran Owned Small Businesses and Veteran Owned Small Businesses interested and capable of providing the services described below. Documentation on technical expertise must be presented in sufficient detail for the Government to determine that your company possesses the necessary functional area expertise and experience to compete for this acquisition. The North American Classification System (NAICS) code for this acquisition is NAICS: 561740 — Carpet and Upholstery Cleaning Services PSC: S214 — Housekeeping — Carpet Laying/Cleaning Responses to this notice shall include the following: (a) Company name (b) Address (c) Point of contact (d) Phone, fax, and email (e) DUNS number (f) Cage Code (g) Tax ID Number (h) Type of small business, e.g. Service Disabled Veteran Owned Small Business, Veteran owned small business (i) Must provide a capability statement that addresses the organization’s qualifications and ability to perform as a contractor for the work described below. The Veterans Health Administration (VHA) has a requirement at the New Mexico VA Healthcare facility located at 1501 San Pedro Dr. SE, Albuquerque, NM 87108-5153, for annual carpet cleaning. Statement of Work ANNUAL CARPET CLEANING SERVICES INTRODUCTION: The contractor shall furnish all labor to provide carpet shampoo and aesthetic carpet cleaning services for the Cooperative Studies Program Clinical Research Pharmacy Coordinating Center (CSPCRPCC). Cleaning Service Area Square Footage is approximately 68,000 net usable square feet including office, warehouse, storage, and technical space involving a variety of floor coverings. Approximately 25,000 square feet is carpeted. OBJECTIVE: The objective is to clean up to 25,000 square feet of carpeted spaces in support of Department of Veteran Affairs (VA) Cooperative Studies Program Clinical Research Pharmacy Coordinating Center (CSPCRPCC) to have a safe, hygienic, and aesthetically pleasing facility. SCOPE OF WORK: This scope involves carpet cleaning services for the Department of Veteran Affairs (VA) Cooperative Studies Program Clinical Research Pharmacy Coordinating Center (CSPCRPCC). This facility is approximately 68,000 net usable square feet including office, warehouse, storage, and technical space involving a variety of floor coverings (main building and annex). REQUIREMENTS: The contractor shall provide onsite and overhead personnel necessary to perform the work specified in the contract, including the provision of all labor and the transportation of required supplies to and from facilities to ensure that these carpet cleaning services are performed to maintain a healthcare level of cleanliness. Carpets shall be deep cleaned/shampooed in accordance with standard commercial practices annually. Based on the age of the carpet in the facility, the contractor must use less water, so as not to break down carpet glue. A heavy-duty spot remover may be required in heavily soiled areas as needed. The serviced carpeted areas should be uniform in appearance and free of residues, shrinkage, discoloration, and damage to the carpet’s texture. All cleaning solutions shall be removed from baseboards, furniture, trash receptacles, chairs, and other affected items. VA employees will remove such items from the carpeted areas, including trash receptacles and personal belongings. The Contractor shall move chairs from the carpeted areas and return them to their original location/position upon completion of work. CONTRACTOR STAFF REQUIREMENTS: Communication: All Contractors must be able to communicate with the using office and/or Point of Contact (POC). Contractor Staff must be able to read, write, speak, and understand the English language to ensure the effective administration of this contract and accurate ordering of work. While on duty and executing the specifications of this contract, Contractors are prohibited from using and/or possessing alcohol, non-prescription drugs, and firearms. Non-compliance with this requirement, confirmed by the using office and/or POC, shall be grounds for immediate removal of the contractor employee from the CRPCC facility and barring the individual from performing further work under this contract. All contractors will be required to provide customer service consistent with that of the VA’s mission. The using office and/or POC may render notice for the immediate removal of any Contractor employee in the event of a conflict or misconduct with any facility employee. The Contractor shall maintain satisfactory standards of competency, conduct, appearance, and integrity and shall be responsible for taking such disciplinary action with respect to the personnel as may be necessary. The contractor shall ensure personnel do not disturb papers on desks, open desk drawers or cabinets, or use government telephones, except as authorized. The Contractor shall take prompt, appropriate action in all instances of employee misbehavior that may reflect adversely upon the Government. The Contractor shall furnish to the Contracting Officer (CO), Using Office, and/or Point of Contact (POC) a written report of disciplinary action taken in those instances where an infraction of a Government regulation has been reported and substantiated. Termination of contractors that violate confidentiality (patient and staff), privacy, safety, security, EEO, media/photo (i.e., cannot take photos or voice recordings), and customer service violations. Contractor must be aware of and abide by Health Insurance Portability and Accountability Act (HIPAA) to ensure patients’ privacy is maintained. Miscellaneous: Contractor personnel shall not consume food, snacks, drinks, or tobacco products except during specified break periods in appropriate designated break/smoking areas only. Standards of Conduct: While on VA property and executing the specifications of this contract, Contractors are prohibited from using and/or possessing alcohol, non-prescription drugs, and firearms. Non-compliance with this requirement, confirmed by the using office and/or POC, shall be grounds for immediate removal of the Contractor employee from the CRPCC facility and barring the individual from performing further work under this contract. All contractors will be required to provide customer service consistent with that of the VA’s mission. The using office and/or POC may render notice for the immediate removal of Contractor Employee in the event of a conflict or misconduct with any VA facility employee. Uniforms: Contract staff shall wear contractor-provided uniforms at all times while performing carpet cleaning duties. Uniforms shall be neat, clean, and in good repair, and have a badge or monogram with the contractor's name. Open-toed shoes and sandals shall not be worn. SECURITY REQUIREMENTS: Contractor Personnel engaged in performance of this contract for carpet cleaning duty at CRPCC shall meet VA and Center Security Policy for all Personnel. Contractor will have no access to VA IT systems, PHI, or any equipment connected to the VA network. Security Accreditation Package is not required. Contractor personnel shall not open locked rooms or areas to permit entrance by people other than Contractor personnel performing assigned duties. All rooms found locked are not to be left unattended while performing duties under this contract. Upon completion of duties, Contractor personnel will relock the room. There may be certain areas identified by the COR in which Contractor's personnel must immediately notify the using office or Building Security if a door is found unlocked. If any difficulty is encountered in keeping locked areas secure, Contractor's personnel shall notify the POC immediately. It is the responsibility of the Contractor to ensure that all lost articles found in the areas under the jurisdiction of the Government by Contractor personnel are turned in to the using office and/or POC. SAFETY: All OSHA Safety Regulations including 29CFR 1910.28 (I) (10) and 1910.66 subpart D shall be strictly adhered to. (Regulation may be located at http://www.osha.gov/). The Contractor shall take such safety precautions as are necessary to protect the lives and health of occupants of the building during performance of contract requirements. The Contractor shall immediately correct any fire and safety deficiencies caused by his/her personnel. CONTRACTOR QUALIFICATIONS: Experience: The contractor must have at least two years of experience with carpet cleaning and the handling of cleaning equipment. Contractor shall be able to show evidence of resources, experience, and qualifications necessary to render service under the contract. Certification: Contractor shall provide IICRC Carpet Cleaning Technicians (CCT) that can apply the correct methods for the VA facility’s carpet type and must be able to show proof of such certification. This certification is the industry standard and demonstrates competence in carpet cleaning. Skills: Contractor must have technical knowledge of various cleaning methods, physical stamina, attention to detail, problem-solving skills, time management, and knowledge of safety procedures, and must be able to provide written proof of these skills. FURNISHED PROPERTY AND SERVICES: Contractor shall not allow anyone to use any building access card/badge in their possession. They shall not open locked areas to permit entrance by persons other than Contractors performing assigned duties. All areas that are to be locked shall not be left unattended during the cleaning process and shall be relocked by Contractor personnel after completion of housekeeping duties. DAMAGE AND EQUIPMENT LOSS: All tasks accomplished by the Contractor’s personnel shall be performed to preclude damages or disfigurement of Government-owned furnishings, fixtures, equipment, and architectural or building structures. The Contractor will report any damage or disfigurement to those items caused by Contractor’s personnel. This report will be given to the using office and/or POC. The Government is not held responsible for the Contractor’s belongings that are lost, stolen, or damaged. When the Contractor has caused damage or loss of Government property and performance is determined to be unsatisfactory or the reason for damage, the using office and/or POC will issue a Contract Discrepancy Report. The Contractor will reply in writing, within three (3) working days, stating the reason for the damage, the corrective measures that have been taken, and the preventative procedures initiated. If corrected action is not taken during the time frame specified, the Contractor will be charged, and the Government agency reimbursed. Any damage caused to Government furnished property or equipment during the course of the Contractor’s performance of work under the contract shall be repaired or replaced to pre-existing conditions at the Contractor’s own expense within five (5) working days. With VA inspection by the using office and/or POC and concurrence or at the direction of the Contracting Officer, equipment will be replaced with new equipment to be selected by the using office and/or POC at no additional cost to the Government. Damaged items/parts on Government furnished equipment that are caused by Contracted personnel will be replaced by the Contractor at their own expense within five (5) working days. CONSERVATION OF UTILITIES: The Contractor shall instruct Contractor employees in utilities conservation practices. The Contractor shall operate under conditions, which preclude the waste of utilities, which shall include: Lights shall be used only in areas where work is being performed, otherwise, lights shall be turned off. The Contractor’s employees shall not adjust mechanical equipment controls for heating, ventilation, and air conditioning systems. Water faucets or valves shall be turned off after their required use. Government telephones may not be used for personal reasons. Unauthorized calls traced to the Contractor, or a Contractor employee will be billed to the Contractor by the Government. QUALITY CONTROL FOR CONTRACT SERVICE/PERFORMANCE MONITORING: Quality Control: The Contractor shall have a Quality Control Plan to assure the requirements of the contract are provided as specified. Two (2) copies of the Contractor’s basic Quality Control Plan shall be provided for review by the Contracting Officer and POC. The information shall be provided within ten (10) calendar days from the date of award. The program/manuals shall include, but not be limited to, the following: An inspection system covering all performance requirements specified in this contract. A method for identifying deficiencies in the quality of services performed before the level of performance becomes unacceptable. A file of all inspections conducted by the Contractor and the corrective action taken. This documentation shall be made available to the Government during the term of the contract. All aspects of the Contract work, training, and performance will be in total compliance with The Joint Commission and OSHA requirements. HOURS OF OPERATION/PLACE OF PERFORMANCE: Period of service will consist of a Base Year and four (4) Option Year Contract. Services shall be performed on Saturdays except for Saturdays that fall on the following Federal Holidays: DateHoliday Monday, January 1New Year’s Day Monday, January 15Birthday of Martin Luther King, Jr. Monday, February 19Washington’s Birthday Monday, May 27Memorial Day Wednesday, June 19Juneteenth National Independence Day Thursday, July 04Independence Day Monday, September 2Labor Day Monday, October 14Columbus Day Monday, November 11Veterans Day Thursday, November 28Thanksgiving Day Wednesday, December 25Christmas Day All carpets shall be deep cleaned/shampooed in accordance with standard commercial practices annually. Carpet Cleaning Services will be performed at: Department of Veteran Affairs (VA) Cooperative Studies Program Clinical Research Pharmacy Coordinating Center (CSPCRPCC)2401 Centre Avenue, SE, Albuquerque, NM 87106-4180 Important Information The Government is not obligated to nor will it pay for or reimburse any costs associated with responding to this Sources Sought synopsis request. This notice shall not be construed as a commitment by the Government to issue a solicitation or ultimately award a contract, nor does it restrict the Government to a particular acquisition approach. The Government will in no way be bound to this information if any solicitation is issued. The VA is mandated by Public Law 109-461 to consider a total set-aside for Service-Disabled Veteran Owned Small Business set aside. However, if response by Service-Disabled Veteran Owned Small Business firms proves inadequate, an alternate set-aside or full and open competition may be determined. No sub-contracting opportunity is anticipated. Notice to Potential Offerors All offerors who provide goods or services to the United States Federal Government must be registered in the System for Award Management (SAM) at www.sam.gov and complete Online Representations and Certifications Application (ORCA). Additionally, all Service-Disabled Veteran Owned Businesses or Veteran Owned Businesses who respond to a solicitation on this project must be registered with the US Small Business Administration https://www.sba.gov/. All interested Offerors should submit information by e-mail to naomi.meza@va.gov. All information submissions shall be received no later than 12:00 PM Pacific Standard Time on Wednesday, May 13, 2026.

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