Education Service Center, Region 13 Ionwave #2026-17

Texas K–12 Statewide Cybersecurity Software Deployment Solution Sought by ESC Region 13

ESC Region 13, representing the Technology Alliance for Statewide Initiatives (TASI), is seeking a scalable software deployment solution to support a statewide cybersecurity program for Texas K–12 school systems. - Government Buyer: - Education Service Center (ESC) Region 13, Contracts & Procurement Office, on behalf of TASI - OEMs and Vendors: - No specific OEMs or vendors are named; solicitation is open to all qualified providers - Products/Services Requested: - Scalable software deployment platform supporting up to 1,000 school systems, 1.8 million Windows endpoints, and 1,600 administrative users - Features: automated software deployment, update management, centralized and delegated administrative control, multi-tenant architecture, integration with third-party systems - Implementation and onboarding support, including phased and large-scale onboarding, technical prerequisites identification, and ongoing support - Platform maintenance and support: system updates, security patches, scalability, and continuity of operations - Training and documentation: onboarding materials, end-user and technical documentation, training sessions - Account representation and 24x7x365 support with defined response and resolution times - Unique or Notable Requirements: - Centralized oversight with distributed administrative control - Must support large-scale deployment and onboarding for up to 1,000 school systems and 1.8 million endpoints - Security and compliance certifications: FedRAMP, TX-RAMP, SOC 2 Type II, ISO/IEC 27001, ISO/IEC 27701, CMMI, and publisher/platform partner certifications (e.g., Microsoft, AWS, Oracle, Salesforce, ServiceNow) - Accessibility documentation (VPAT) and project/implementation certifications for key personnel (e.g., PMP, PRINCE2, Agile/Scrum) - Solution must integrate with third-party systems and support both locally and centrally managed deployments - Confidential information must be submitted separately and clearly identified - Place of Performance: - ESC Region 13, 5701 Springdale Road, Austin, TX 78723 - Intended to serve Texas K–12 school systems statewide

Description

Education Service Center (ESC) Region 13, on behalf of the Technology Alliance for Statewide Initiatives (TASI), is seeking proposals for a scalable software deployment solution to support a statewide cybersecurity program for Texas K–12 school systems. The solution should provide centralized oversight with distributed administrative control across participating school systems. The solicitation requires submission of a proposal document, certificate of insurance, conflict of interest questionnaire, and other relevant certifications. The proposal must address technical response, security and compliance, architecture and integration, implementation approach, support and service model, pricing, and additional information.

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