Los Angeles County Lacounty #RFB-IS-26200934

Los Angeles County Solicits Mobile-First QA & Compliance SaaS Platform for Custodial and Landscaping Contracts

Los Angeles County is seeking a mobile-first, cloud-based Quality Assurance (QA) and Compliance Software-as-a-Service (SaaS) platform for custodial and landscaping contract management. - Government Buyer: - Internal Services Department (ISD), Los Angeles County - Key offices: ISD-Main Warehouse, County Chief Information Security Officer, ISD Departmental Information Security Officer - Products/Services Requested: - QA and Compliance SaaS platform compatible with iOS (iPhone/iPad) - Must support at least 101 user accounts, with scalability - Features: customizable inspection checklists, offline mobile functionality, high-resolution photo documentation, automated workflow and deficiency management, real-time notifications, data analytics, and comprehensive reporting - Includes work order management, KPI reporting, and real-time dashboards - Implementation and customization services for platform setup and dashboard creation - Comprehensive remote/online training for at least 101 users - Ongoing technical support, maintenance, upgrades, and website hosting - Unique/Notable Requirements: - All data storage and hosting must be within the contiguous United States - Robust data security and privacy compliance (ISO 27000, NIST 800, cyber liability insurance, business continuity, audit compliance) - County retains data ownership; vendors must provide data export and termination assistance - Vendors must be authorized distributors/service providers and have at least five years of relevant experience - Prompt delivery emphasized - No specific OEMs or vendors are named; solicitation is open to qualified providers.

Description

This solicitation is for a custodial inspection platform software to be used by Los Angeles County. The platform is a mobile-first, cloud-based Quality Assurance and Compliance system compatible with iOS devices, designed to audit custodial and landscape contract performance. It includes features such as customizable inspections, workflow and deficiency management, data analytics, reporting, and technical support. The contract term is one year, with a response deadline of May 18, 2026, at 12:00 PM UTC.

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