Opportunity
My Florida Marketplace #SS 25/26-105
Annual Support Services for Rev-Trac SAP Change Management System
Posted
May 08, 2026
Respond By
June 01, 2026
Identifier
SS 25/26-105
NAICS
541512
The Florida Department of Revenue is seeking annual support services for its Rev-Trac Software System, a specialized SAP change management tool. - Government Buyer: - Florida Department of Revenue, Information Services Program - OEM Highlight: - Revelation Software Concepts Pty Ltd is the manufacturer of Rev-Trac - Products/Services Requested: - Rev-Trac Annual Support Fees for Initial System (1 unit) - Rev-Trac Annual Support Fees for mySAP BW and CRM (1 unit) - 24x7 support services including desk access, updates, patches, upgrades, and multi-channel user support (phone, help desk, email, website) - Notable Requirements: - Support must be fully compatible with SAP and certified for installation within the SAP environment - Includes internal locking of SAP objects and advanced management/monitoring features - Single source justification based on Rev-Trac's unique SAP integration and certification - Estimated Contract Value: - $58,302 for the annual term - Place of Performance: - Florida Department of Revenue, Building 2-1600, 2450 Shumard Oak Blvd, Tallahassee, FL 32399
Description
This notice is for an intended single source purchase of support services for the Department of Revenue's Rev-Trac Software System, a configuration management tool integrated within SAP. The support includes 24x7 desk access, updates, patches, upgrades, and multiple user support channels. The contract term is from July 1, 2026, to June 30, 2027, with an estimated value of $58,302. Vendors are invited to provide information about their ability to supply these services by June 1, 2026.